Senior Manager, Customs Compliance

Kohl's Menomonee Falls , WI 53051

Posted 2 months ago

BUSINESS IMPACT STATEMENT Protect the interests of the company by overseeing efficient and effective import compliance with US Customs and other government agencies. Do you love . . . helping business partners ensure the consistent, efficient flow of imported goods? Are you energized by . . . developing and directing strategic and operational Customs Compliance plans? Do you enjoy . . . internal control and process improvement activities?


  • Develop High Performing Associates and Teams

  • Capitalizes on everyday on-the-job opportunities to coach associates to use their strengths to perform at their best

  • Encourages and recognizes associates commitment to self-development

  • Takes an active interest in building authentic relationships to engage associates

  • Maintains an open and trusting team environment

  • Communicates clear consistent goals for the team

  • Maintain Effective Relationships with Internal and External Business Partners

  • Ensures integrity and clarity of information used for business planning and decision making

  • Influences timely and accurate information sharing with and among business partners

  • Advises business partners with well-researched recommendations and solutions

  • Develops cross functional relationships with internal teams that impact U.S. imports; including but not limited to: Product Development, Merchandising, Logistics, Accounts Payable, & Legal

  • Manages performance of third-party providers to include Customs Broker and External Legal Counsel

  • Establishes KPI expectations for external business partners and manages performance accordingly

  • Improve Processes for Optimal Efficiency and Integrity

  • Encourages and supports innovation and process improvement among associates

  • Organizes resources to optimize process efficiency and integrity

  • Develops or re-designs processes to systematically minimize error, increase productivity and reduce expense

  • Assures quality and precision in research and analysis

  • Direct Import Compliance Processes and Procedures

  • Drives timely customs entry release and oversees all duty reduction programs/processes to include First Sale, Free Trade Agreements, Miscellaneous Trade Bills (MTB) etc

  • Interacts with government agencies, agents and vendors

  • Manages post entry audit program

  • Maintains "trusted trader" status with U.S. Customs and is the company point person for Customs and Border Protection

  • Develops best practices to ensure Customs compliant program development

  • Drives internal controls to sustain compliance

  • Leads the organization to incorporate compliant processes into planning, and operations


  • Required

  • Bachelor's Degree in Business or related field

  • 7+ years of Global Trade experience, preferably associated with retail/consumer brands

  • Comprehensive understanding of internal controls, compliance, ethics, U.S. Customs regulations, other government agency regulations; USDA & FDA and Custom broker processes

  • Ability to lead and interact effectively with others

  • 5+ years of people leadership experience

  • Strong analytical skills and experience with developing and implementing process improvements

  • Preferred

  • Customs Broker License

  • Retail experience

  • Special Requirements

  • N/A

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Senior Manager, Customs Compliance