Senior Manager, Continuing Education Operations

American Society Of Civil Engineers Reston , VA 20190

Posted 2 months ago

Do you have experience supporting a continuing education or adult learning operation? Would you like to manage a complex operation delivering valuable training and development opportunities to our members and customers?

The American Society of Civil Engineers (ASCE), one of the nation's largest and most dynamic nonprofit organizations, is currently searching for an operations support manager responsible for the day-to-day management of our continuing education operations, serving as the LMS administrator, business manager, and integral member of the Continuing Education Division's management team with liaison responsibilities with many divisions across the organization.

Major responsibilities include:

  • Oversight/maintenance of database (Personify) and LMS (CrowdWisdom) for Continuing Education products

  • Setting up and entering product lines into database and LMS

  • Liaising with customer service to solve issues, coordinate registration, communicate updates and changes

  • Maintaining contracts and standard operating procedures

  • Reviewing, approving, and routing invoices

  • Producing financial reports, payment summaries, aging reports, and other budget critical information

  • Managing seminar and external vendor logistics

  • Reviewing and updating collateral and web pages as needed

  • Serving as project lead for RFPs, upgrades to database and LMS, and IACET reaccreditation

The ideal candidate will have:

  • 4-year college degree preferred

  • 8+ years of progressive experience in day-to-day administrative functions related to continuing education and/or learning management systems and databases

  • Outstanding time management, organizational, and problem-solving skills

  • Thorough proficiency with MS Office, database applications, and web-based programs

  • Experience in sales and customer service a big plus!

ASCE is a nonprofit professional association dedicated to the advancement of civil engineering in order to serve the public good.

To accomplish ASCE's mission, ASCE staff works together as a team, based on a foundation of trust, striving for individual and organizational excellence. To achieve our shared goals, we maintain a relentless focus on members and a commitment to continuously grow and improve individually and collectively.

For consideration, submissions of interest must contain a resume and cover letter with salary requirements.


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Senior Manager, Continuing Education Operations

American Society Of Civil Engineers