Cognizant Business Process Services (BPS) Consulting
Cognizant's Global Business Process Consulting practice helps companies make their operations a strategic asset and advantage in the market. We bring together operations and industry talent, domain expertise, agile lean and six sigma capabilities, shown methodologies, frameworks and automation assets to simplify processes, enhance operating environment, mitigate operational risks, modernize operating models and increase process efficiency and effectiveness.
We partner with our clients across key industries and take accountability to address business problems and drive outcomes across improved operations flexibility, reduced total cost of ownership, enhanced customer experience, compliance with regulatory requirements and lower risk.
Roles and Responsibilities:
As a Digital Operations Consulting Sr. Manager, you will contribute to process transformation with our Insurance industry clients. Specifically:
You will articulate the vision and value proposition to senior level (process and automation transformation)
You will build strong client relationships by delivering exceptional value through process transformation (Optimization and automation)
You will identify and assess potential processes for RPA: Process preparation for Robotics solution (process redesign, gaps and wastes identification)
You will validate potential processes for RPA, Cost-Benefit analysis and prioritization
You will deliver RPA solutions and being first point of contact in case of any configuration issues for the team
You will collect local business requirements, cooperating with process SME on client side
Cognizant Technology Solutions