Senior Manager, Compensation And Quota Strategy

About Us

Diligent is the global leader in modern governance, providing SaaS solutions across governance, risk, compliance, audit and ESG. Empowering more than 1 million users and 700,000 board members and leaders with a holistic view of their organization's GRC practices so they can make better decisions, faster. No matter the challenge.

At Diligent, you are an agent of positive change. You are joining a team of passionate, smart, creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. Be a part of a global community on a mission to make a real impact.

Learn more at diligent.com.

Position overview

The Sr. Manager, Compensation & Quota Strategy will be responsible for quota setting and compensation administration across the Sales and Customer Success organizations. Reporting to the VP, Commercial Operations, this role will lead the global Comp & Quota team in establishing best-in-class compensation practices.

Key Responsibilities:

• Ensure the go-to-market engine aligns to the company's thematic goals, strategic pillars and long-term operating plan

• Lead annual global compensation plan strategy, guidelines, development and documentation

• Drive Global annual commissions planning strategy & execution

• Partner with Commercial leadership to design incentive programs that motivate sellers to achieve / exceed their sales and revenue goals

• Support escalations and provide clarification on the application of compensation program policies and procedures, as required

• Own the annual hiring plan for all the sales and customers success team-members within the global Commercial organization

• Track attainment insights across the Commercial teams

• Analyst sales performance results and make recommendations to Commercial leaders, Finance and HR

• Oversee the commissions setup, processing and analysis to ensure completeness and accuracy of commissions payments

• Manager global distribution of plans

• Provide visibility into plan/quota/attainment as well as payout information

• Compile analytics around commissions/bookings/revenue/attainment/ramp

• Work closely with Finance organization on commission payroll activities and Sales / Customer Success organizations on inquiries, schedules and exceptions

• Establish yourself as a cross-functional resource to identify, design and implement business processes that increase Commercial productivity and remove bottlenecks

Required Experience/Skills:

• 8+ years experience in Commercial Strategy & Operations or SaaS Finance

• Successful record of working with senior leaders in B2B SaaS Commercial organizations

• Exceptional quantitative and MS Excel skills, and ability to visualize data in a story-telling manner

• Proven leader and mentor

• Possess a broad understanding of sales, channel and business operations within the SaaS industry

• Passion for building

• Results-oriented

• Ability to combine strategic, analytical and big-picture thinking to drive detailed, operational excellence

• Initiative to be a catalyst for implementing foundational best practices for continued success

What Diligent Offers You

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients

• We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few

• We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.

• Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability - to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.

Headquartered in New York, Diligent has offices in Washington D.C., Baltimore, London, Galway, Budapest, Vancouver, Bengaluru, Munich, and Sydney.

We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.

To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.