Senior Manager, Commercialization Strategy & Operations

Zillow Seattle , WA 98113

Posted 2 months ago

About the team

The Agent Product team at Zillow Group is a group of highly driven individuals who are energized by finding and delivering on new growth initiatives. Sitting within the Premier Agent business, the team is focused on innovating and capitalizing on opportunities to deliver the next billion dollars in Zillow Group revenue. We think broadly about what's coming over the horizon and what Zillow should be doing, then we get laser focused on a small number of projects to deliver step changes in Zillow Group revenue. We are thoughtful and strategic as we manage a portfolio of near-term and long-term strategic initiatives across the agent and broker space. We take big swings with the expectation that not all will succeed, but we take pride in our ability to deliver on opportunities others write off as impossible or implausible.

About the role

Zillow's mission is to build the world's most trusted and vibrant home related marketplace. As we continue to grow, we're looking for an analytical leader to identify and capitalize on opportunities for growth in our largest business unit, Premier Agent. The Premier Agent business connects consumers who are looking to buy or sell homes with real estate agents who can help them do so. This leader will work across the product life cycle, from ideation to pilot to development to launch and beyond, to improve the way we do this across the Zillow Group brands and to generate better outcomes for our consumers and agents.

As we continue to grow and expand, we're looking for a highly analytical individual contributor capable of leading commercialization of new products for our largest business unit. This is a highly visible position responsible for identifying and delivering creative revenue opportunities to fuel Zillow's continued growth. Your primary responsibility will be to commercialize and scale existing revenue product concepts that have been incubated by the Zillow product organization. At various times this will involve developing a deep understanding of the current product offering, quickly developing strong intuition around the needs of Zillow's B2B advertisers, building a quantitative perspective of the value Zillow's products will deliver to them, creating pricing strategies, developing an over-arching product and launch plan, and executing product launches to drive revenue growth.

  • Conduct thoughtful analysis to determine the packaging and unit of sale to give new products the highest likelihood of success

  • Build a thorough, quantitative perspective on the unit economics of new product offerings, both at launch and at scale

  • Identify resources required to provide exceptional customer experiences and outcomes for new products

  • Scope the correct success metrics and drive continued management against your KPIs

  • Launch new B2B revenue products

  • Lead the continued iteration and improvement of products after launch

  • Position products to succeed at scale, not just at pilot

  • Tackle uncertainty and overcome obstacles to make projects succeed

  • Identify, remove and actively prevent roadblocks across teams to meet project landmarks and business goals

  • Work harmoniously across numerous teams and departments to push major projects forward in a highly-matrixed organization

Who you are

  • 2+ years of experience at a best-in-class management consulting firm or similar strategic experience, with 4+ additional years of experience driving revenue at rapidly growing companies

  • Keen analytical and quantitative skills: Are numbers your friends? Do you have trouble imagining life without Excel?

  • Pragmatic strategist: Are you a good judge of what's going to work IRL, not just in a PowerPoint deck?

  • Great business, product and customer intuition: Can you merge data-driven insights, a deep understanding of market dynamics and customer needs to push us toward the right outcome?

  • Ownership mentality: You're not intimated by the idea of operationalizing your own recommendations

  • Strategic mindset: Can you keep your eyes on the big picture even while you're tending to the smaller details?

  • Executive communicator: Can you make a sophisticated, nuanced point in less than a minute?

  • Track record of success: Have you launched and scaled new products into substantial revenue lines?

  • Bachelor's degree required

Get to know usZillow Group houses a portfolio of the largest and most vibrant real estate and home-related brands on the web and mobile. Our mission is to build the largest, most trusted and vibrant home-related marketplace in the world.

Zillow Group is owned, fueled and grown by innovators who help people make better, smarter decisions around all things home. We encourage one another at every level, and our efforts are supported by employee-driven, world-class benefits that enable us to enjoy our lives outside the office while building fulfilling careers that impact millions of individuals every day.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

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