Senior Manager, Category Management - Connected Partnership Manager (Plano TX)

Position Summary

For decades, Samsung has been leading the charge on innovation. We see beauty in achieving excellence and our passion for change fuels our discoveries, inventions, and breakthrough technology. We believe that technology can, and should, make the world a better place, so we create new possibilities for people everywhere, push the limits of what's possible, and constantly innovate.

At Samsung Electronics America, we take pride in the creativity and diversity of our talented people - they are at the forefront of everything we do. Their skillset and mindset drive our continued success. Only the resilient and resourceful thrive in the daily dose of unexpected at Samsung. We unapologetically push to achieve unforeseen potential in everything we do, both within the workplace and at home. We fearlessly face challenges head-on, conquer the unconquerable, and are comfortable living in the uncomfortable zone. Together we make the impossible possible. Because at Samsung, we Own the Unknown.

Are you ready to #OwnTheUnknown? Join us.

People | Excellence | Change | Integrity | Co-prosperity

Role and Responsibilities

The Samsung direct-to-consumer eCommerce team is looking for a Sr. Manager to lead the growth of the connected smartphone business, a strategic priority for the organization. This role will play a critical role in driving the planning and execution of carrier and certified renewed phone sales to deliver daily, weekly, quarterly, and annual targets. A successful candidate will be able to define plans to deliver financial targets, drive cross-functional execution, work with data and merchandising teams to create a streamlined consumer journey, work with marketing teams to track traffic and conversion on a daily basis, and provide direction on adjustments to manage to overall revenue goals, track competitor activities and changes and adjust plans accordingly, and prepare monthly presentations for senior leadership with data-driven learnings and action plans.

Specific responsibilities include:

• Develop quarterly business plans to drive locked phone sales for each carrier to achieve the target

• Work with carrier sales teams and carriers directly to develop joint business plans with associated investment to reach sales targets.

• Drive the growth of the Certified Re-Newed Phone category, developing monthly and quarterly business plans, and managing day-to-day execution on-site.

• Analyze daily, weekly, and monthly performance to understand conversion and traffic drivers including conversion funnel, promotional lift, and marketing activities.

• Work closely with Channel Marketing to develop campaigns and improve content and messaging to customers to improve traffic and qualified lands.

• Analyze promotion performance by customer cohorts to understand drivers of performance and to create targeted offer strategies.

• Lead cross-functional initiatives to increase collaboration and investment from carriers to drive overall connected phone sales.

• Prepare executive presentations to share business strategies, plans, and deep dives into specific topics as needed/requested.

• Monitor model-level profitability and identify optimizations to improve overall profit rate.

• Have a thorough understanding of the industry, seasonality, and business trends/events, and continually monitor competitor/industry developments

• Conducting financial analysis to meet or exceed revenue and profitability targets.

• Create promo copy, aligning with legal, and drive execution on-site and across marketing channels

• Continuously monitor the customer experience journey and provide direction to supporting teams to optimize and maximize conversion.

Skills and Qualifications

Background & Competencies Required:

• Bachelor's Degree with 8+ years of experience in Telecom / eCommerce or related industry

• MBA from top university required

• Management Consulting experience from top firm preferred

• Strong leader, able to deliver results by partnering with stakeholders across all levels of the organization

• Demonstrated experience driving business execution and delivering against revenue and profit targets

• Self-starter, able to proactively identify opportunities and lead teams to implement

• Demonstrated success in a high-pressure and fast-paced environment with the ability to respond to changing priorities without loss in performance or productivity

• Ability to lead cross-functional teams and drive influence across many levels of the organization

• Microsoft Standard Office Suite and advanced expertise in PowerPoint and Excel

#LI-JL1

Life @ Samsung - https://www.samsung.com/us/careers/life-at-samsung/

Benefits @ Samsung - https://www.samsung.com/us/careers/benefits/

Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more. In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance.

• Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.

At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

• Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.