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Senior Manager, Business Process Management

Expired Job

Charles Schwab Corporation Phoenix , AZ 85002

Posted 4 months ago


Phoenix - AZ, PHX4750A, 4750 E Francisco, 85044-5359

David Slade

We believe that, when done right, investing liberates people to create their own destiny. We are driven by our purpose to champion every client's goals with passion and integrity. We respect and appreciate the diversity of our employees, our clients, and the communities we serve. We challenge conventions strategically to create value for our clients, our firm and the world. We live and bring to life the concept of 'own your tomorrow' every day. We champion our employee strengths, guide their development, and invest in their long-term success. We hire optimistic, results-oriented, curious, innovative, and adaptable people with the desire to help our clients and one another succeed.

As a company, we were established by Chuck over 40 years ago to champion Main Street over Wall Street, and to help Americans transform themselves from earners to owners. Through advocacy and innovation, we work to make investing more affordable, accessible and understandable for all. As we enter our fifth decade, we are looking for talented, innovative and driven people who believe they can help themselves, and our clients, create a better future.

Our Opportunity:

The Business Process Management Technology (BPM) team develops & supports various technology platforms in support of overall workflow solutions at Schwab. These platforms are mission critical, and integral to providing world-class service to our external and internal clients. This is an exciting opportunity to join a highly visible team working on an exciting and highly visible team at Schwab.

What you'll do:

You will be joining us as a Senior Manager within the BPM Technology team, responsible for the software delivery of multiple teams supporting our various lines of business. In this role you will wear many hats, with a focus of delivering exciting technology solutions for our clients and growing our internal staff in technology. You will be managing a team of approximately 10 resources (mix of employees / domestic and offshore contractors) responsible for the delivery of designated projects and the delivery of quality software.

We'll need you to achieve the following:

  • Drive the workflow platform to achieve stated business objectives with a focus on BPM design and engineering

  • Build on the automation capabilities for the team and deliver associated roadmap

  • Build meaningful relationships with partners in many different parts of the firm to achieve targeted deliverables

  • Manage a staff of engineering resources to ensure they are following Agile best practices

  • Focus on building the skills of your team and raising their certification levels

  • Raise the effectiveness of our Agile / Scrum methodology delivery

  • Leverage excellent communication skills to influence your own staff through senior executives

  • Build the Pega workflow team within 30 days and deliver associated roadmap

  • Obtain your Pega CSA certification within the first six months

  • Manage a staff of engineering resources to ensure they are following Pega and Agile best practices

  • Experience implementing Lean Six Sigma principles is desired

What you have:

We have an exciting role for a self-motivated leader who is up for delivering transformational change. We are looking for someone with the following background:

  • At least ten years of software industry experience delivering projects and working with software engineering practices.

  • At least two years of software development experience. Experience with workflow automation tooling is preferred.

  • At least three years in leadership roles (scrum master, development lead, existing people leader experience) with increasing responsibility.

  • At least five years experience with Agile scrum methodology

  • Experience managing a matrixed organization to achieve delivery outcomes (product owners, QA, platform support, other teams).

  • A curiosity and drive to enhance our development practices.

Financial services industry experience is preferred.

What you'll get:

  • Comprehensive Compensation and Benefits package

  • Financial Health: 401k Match, Employee Stock Purchase Plan, Employee Discounts, Personalized advice, Brokerage discounts

  • Work/Life Balance: Sabbatical, Paid Parental Leave, New Mothers returning to work Program, Tuition Reimbursement Programs, Time off to volunteer, Employee Matching Gifts Program

  • Everyday Wellness: Health and Lifestyle Wellness Rewards, Onsite Fitness Classes, Healthy Food Choices, Wellness Champions

  • Inclusion: Employee Resource Groups, Commitment to diversity, Strategic partnerships

  • Not just a job, but a career, with an opportunity to do the best work of your life

Learn more about Life@Schwab.

Charles Schwab & Co., Inc. is an equal opportunity and affirmative action employer committed to diversifying its workforce. It is Schwab's policy to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, disability, legally protected medical condition, genetic information, marital status, sexual orientation, protected veteran status, military status, citizenship status or any other status that is protected by law. Schwab also does not discriminate against applicants or employees because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. At Schwab, we believe that every employee, through their diverse abilities and experiences, can contribute to our growth, innovation and client loyalty. We embrace diversity and are committed to providing equal opportunity to all employees and applicants. If you have a disability, and require reasonable accommodations in the application process, call Human Resources at 800-725-3535. We will be happy to assist you. Schwab will only share your accommodation request with those individuals who have a specific need to know. The request for an accommodation will not affect Schwab's hiring decisions. All other submissions should be performed online.

Job Specifications Relocation Offered?:NoWork Schedule:DaysLanguages:English - spoken

Current Licenses / Certifications:NoneRelevant Work Experience:IT-Other Specialty Engineering-6+ yrs

Position Located In:AZ - PhoenixEducation:BA/BSJob Type:Full Time

Category:Information Technology

Activation Date: Tuesday, August 28, 2018

Expiration Date: Thursday, November 1, 2018

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Senior Manager, Business Process Management

Expired Job

Charles Schwab Corporation