Senior Manager, Business Intelligence

ZoomInfo is looking for a Product Business Intelligence Senior Manager to lead our core Zoominfo Sales & Copilot Product BI team. This pivotal role involves working closely with senior leaders across the Product Management organization to define and refine key performance indicators (KPIs), drive strategic insights, and oversee analytical solutions to complex business problems that enhance product adoption, usage growth, and contribute to the company's success.

What You'll Do:

• Strategic Leadership: Collaborate with senior product leaders to refine product goals, develop robust KPIs and targets that align with the company's strategic objectives, and ensure these metrics effectively tie to overall company performance. Partner with leadership to translate business questions into analytics questions

• Clarity of Insights: Act as the strategic analytics partner to senior leadership, providing insights and recommendations that drive business outcomes. Influence decision-making by crafting and delivering compelling, actionable insights to stakeholders. Develop effective communication strategies to ensure insights have maximum business impact and drive strategic decisions

• Operational Execution and Experimentation: Spearhead the design and execution of sophisticated experiments (e.g. A/B testing) and analytical projects. Maintain hands-on involvement in projects to both lead and contribute directly to outcomes, embodying the role of a "manager-doer"

• Team Management and Organizational Skills: Lead and develop a high-performing analytics team (e.g. ~3-6 analysts), providing strategic direction, setting goals, and fostering a culture of innovation and excellence. Develop comprehensive strategies, roadmaps, and plans for both individual development and team success

• Mentorship and Coaching: Serve as a mentor to team members in advanced analytical techniques and data tools, implementing technical best practices and capabilities, as well as stakeholder management, value tradeoffs & prioritization and strategic thinking

What You'll Bring:

• Bachelor's or Master's Degree in Analytics, Statistics, Computer Science, Economics, or a related field required

• 10+ years of professional experience, with at least 5 years in business intelligence/analytics at a managerial level

• Expert SQL skills and proficiency in data visualization tools such as Tableau, Looker, or Sisense

• Demonstrated knowledge of data architecture best practices

• Proven ability to simplify complex quantitative data for non-technical stakeholders

• Experienced in strategic planning and roadmap development aligned with business outcomes

• Capable of thriving in a fast-paced environment with multiple concurrent projects

• Preferably experienced with Google Analytics, Amplitude, and statistical analysis/data wrangling using Python and R

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