Senior Manager, Business Integration

Booking Holdings Norwalk , CT 06850

Posted 3 days ago

Booking Holdings (NASDAQ: BKNG) is the world's leading provider of online travel and related services, provided to consumers and local partners in more than 220 countries and territories through five primary consumer-facing brands: Booking.com, Priceline, Agoda, KAYAK and OpenTable. The mission of Booking Holdings is to make it easier for everyone to experience the world. For more information, visit BookingHoldings.com and follow us on X (formerly known as Twitter) @BookingHoldings.

The Senior Manager, Business Integration role is responsible for providing support to the Business Integration team through the management and/or governance of highly complex integration and cross-brand strategic programs. This role reports directly to the Senior Director and will specifically work at the holdings level on M&A integration (both pre- and post-integration activities), internal Brand integrations as well as supporting cross-brand strategic initiatives. The role will facilitate the development of clear business objectives, scope, requirements & success criteria, create thorough planning documents, effectively manage dependencies, track & report the status of programs, highlight and manage through identified risks, support decision-making, and support the proper resource & budget allocation.

Key Focuses include:

  • Development, maintenance, and optimization of an effective integration playbook

  • Core Integration & PMO driver for new BHI Brand acquisitions

  • Integration Bootcamp & Support for Brands

  • Governance Processes for Business Integration

  • Business & Operational Model Excellence to help deliver expected value

The ideal candidate will have experience in a fast-growing, innovative e-commerce environment, working cross-functionally and internationally with senior executives and integration teams to drive strategic growth, develop strong partnerships, manage post-merger integration, and thrive in a collaborative, fast-paced workplace focused on process improvement and leveraging technology.

In this role you will get to:

  • Develop strong & effective relationships and work with Corporate Development, Strategy, and Brand leaders on integration planning, KPIs, business requirements, process changes, optimization, and strategic programs

  • Develop plans for key initiatives and detailed roadmaps for the execution of strategic programs and business transformation implementation.

  • Manage every phase of complex programs by developing clear business objectives, scope, requirements, and success criteria; creating planning documents; identifying and managing dependencies; tracking and reporting progress; enabling decision-making and prioritization; defining and executing governance; and ensuring resource allocation aligns with headcount and budget.

  • Proactively manage risk, anticipate potential issues, and implement appropriate mitigations

  • Keep executive sponsors informed via program management of the enterprise-level integration dashboards for the portfolio of integrations and initiatives

  • Support Business Integration leader in driving the Booking Holdings level quarterly governance review process for integrations and strategic investments

  • Contribute to the maintenance and advancement of the Booking Holdings Integration Playbook which is a living document and engages in coordination of business transformation initiatives and support the development of initiative-level program management offices

What you have:

  • A Bachelor's degree, Business Administration or Operations; an MBA is required

  • Minimum of 3-5 years of experience in post-merger integration and/or large x-enterprise strategic program management in e-commerce, B2C SaaS business and/or a global software business

  • Preferable -2-4 years experience in business transformation

  • Innovative mindset & experience in e-commerce, B2C internet service, multi-brand & culture, and global/international business strategy are preferred

  • Experience leading a Program Management Office for multiple concurrent initiatives including planning, leading, and supporting post-merger integration, cross-functional / global transformation programs/initiatives and facilitating discussions with executives

  • Experience in the design and implementation of change management programs including development of a business case that identifies - why change, what will change, how, when, where, and whom it impacts (with possible outcomes and costs) as well as experience reengineering E2E business processes. (LEAN, Six Sigma or LEAN Sigma knowledge or certification is an asset)

  • Advanced proficiency in project management tools, Google Suite, PowerPoint, and Excel, with strong written communication skills and the ability to design business processes and solutions.

  • Demonstrated influence and collaboration skills with cross-functional teams, critical thinking, risk identification and mitigation strategies, and effective communication with all enterprise levels.

  • Ability to travel internationally. Travel requirements can range from 40%- 50%

Our Commitment to Diversity

Through the Booking Holdings brands, we help our customers reach all corners of the earth. Our ability to provide great service rests on how well we understand our diverse customer base, which is why having a diverse team is so important to us. We bring together employees from all walks of life and we are proud to provide the kind of inclusive environment that stimulates innovation, creativity and collaboration.

There are a variety of job related factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. In addition to a competitive base salary, roles are eligible to be considered for an annual bonus and equity grant.

The base salary range for Connecticut and the NYC-metro area is $151,200-$184,800.

We are proud to offer a comprehensive benefits program designed to keep you and your family healthy, plan for the future and make the most out of life. For a glimpse of our benefits offerings, please see here. In addition to competitive health and wellness benefits, we currently offer other perks to eligible employees, such as: tuition reimbursement, fitness reimbursement, discounts, and more!

If this role resonates with you, we encourage you to click the "apply" button!

EEO Statement:

Booking Holdings is an equal opportunity employer in accordance with all applicable federal, state and local laws. We ensure equal employment opportunity to all employees and applicants without discrimination or harassment based on race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, or local law.

Booking Holdings also extends this policy to every phase of the employment process including, but not limited to, recruitment, selection, placement, transfer, training and development, position elimination, restructure, promotion, compensation, benefits, layoffs, termination, and all other conditions or privileges of employment. Booking Holdings and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need reasonable accommodation in order to search for a job opening or apply for a position, please email reasonableaccommodation@bookingholdings.com with your request. M/F/V/D/S

#LI-Hybrid


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