Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Senior Manager, Application Development

Expired Job

Value City Furniture Columbus , OH 43216

Posted 5 months ago

Senior Manager, Application Development

American Signature Inc. believes everyone has the right to a well-furnished life. Our customers embark upon their personal style journey everyday their adventure. We commit to providing an easy and fun furniture shopping experience.

The primary purpose of the Sr. Manager, IT App Dev position is to lead a team in the planning, estimating, prioritizing and delivering projects, enhancements and maintenance of applications within the Customer-Facing IT portfolio. The Customer-Facing App/Dev team supports multiple teams and applications that touch all ASI storefront, Delivery, Customer Care, Marketing and Media employees.

The primary focus is to transform the digital experience for our employees - through our customer point-of-sale solution, delivery routing app, and web integration efforts. It is critical that this role establish and maintain strong business relationships with both senior and operating level business leaders and be the key interface point of contact with the business. This role is accountable for the strategy, evaluation and implementation of technology solutions that support the enterprise's employee experience for all customer-facing platforms.

This individual will develop and mature processes, communicate successes, and instill a continuous improvement culture.

As the Senior Manager, Application Development, you will:

Cultivate Team Growth and Continuous Improvement

  • Accountable for administrative management of 5-10 IT professionals

  • Evaluate in real time, current commitments vs. new opportunities and streamlined work shifts

  • Interacts directly with the client and support team members across the IT organization

  • Responsible for organizing and maintaining performance of any application issues in accordance with agreed SLA

  • Tasked with understanding all the operating policies and procedures for the enterprise

  • Ensure IT application development process disciplines (solution delivery, project management, work requests, QA, etc.) and standards are established, effectively managed and performed

Manage Business Relationships

  • Establish and maintain strong business relationships with both senior and operating level business leaders

  • Stay abreast of business strategy, goals, objectives and operational performance

  • Educate business partners on roles, responsibilities, processes and deliverables required to ensure effective delivery of new technology solutions

  • Accountable for gaining and maintaining alignment of delivery success criteria with business partners

  • Escalates issues, risks, and changes in a timely, structured manner

Effectively Communicate & Support Change

  • Establishes routine communication cadence with key business stakeholders while owning process breakdowns and associated remediations

  • Act as the point of contact and facilitate the work request demand and prioritization process

  • Engage and ensure effective delivery of business deliverables and tasks with business partners for delivery of technology solutions

  • Provide information and periodic updates to support overall IT performance metrics, monthly project status reporting and quarterly resource planning review

  • Optimizes the business user experience through feedback and lessons learned

  • Translates business objectives clearly and develops team strategies to support

Support Continuous Process Improvement

  • Understand and provide recommendations for improvement of business processes by leveraging existing IT capabilities, identifying improvements to existing IT capabilities and define new strategic IT capabilities

  • Identifies processes gaps and builds capabilities to grow, transform and ultimately optimize team

  • Be a Thought Partner (i.e., engage with Business Owners/Business Process Development)

  • Responsible for escalating, assisting and follow-through on resolution of issues related to delivery of technology solutions

  • Reports on metrics, service levels, and KPIs to illustrate continuous improvement

  • Accountable for identifying needs, securing commitments and monitoring progress of deliverables from internal and external service provider teams

  • Accountable for ensuring technology solutions comply with architectural standards

Demonstrate Exceptional Leadership

  • Decision making responsibility within the discipline and escalates any issues which cannot be resolved to the Senior Director Application Development

  • Define, prioritize, allocate resources, track and provide status reporting of work assignments

  • Coaches, trains, while explaining the process to team and allows then to illustrate proper behaviors

  • Hires a high-caliber team that delivers maximum results

Embody our values of Serve Others and Own It. You will:

  • Be a team member that Serves Others: You get enjoyment from seeing other people succeed, you put team goals first and you display strong people skills, such as empathy, selflessness and active listening.

  • Be someone who Owns It: You take ownership and responsibility for our shared success and you proactively identify and solve problems.

The ideal candidate will meet the following requirements:

  • Bachelor's degree; or equivalent combination of education and experience

  • 10+ years application development team management

  • 5+ years in retail industry experience

  • Understanding of AS/400 is a plus

  • Strong fundamental understanding of waterfall software development life cycle

  • Comfortable interfacing with all levels of leadership/executives

  • Ability to present complex technical concepts effectively, both verbally and in writing, to audiences at various levels and understandings

  • Track record of servant leadership; serving others and putting team goals first

  • Proactive approach to identifying and solving problems

  • Adaptability / flexibility to changing market forces and shifting priorities

  • Experience with establishing and reporting on project and service level metrics

  • Proven team leadership skills with resource planning, delegating, estimating, prioritizing work and team development

  • Proven ability to maximize the potential of employees via coaching and focused development

If you are selected for an interview, a formal job description is available. Your interviewer can answer any questions you may have about your role in our company.

upload resume icon
See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Merchant Services Business Development Manager Senior Chicago IL

Jpmorgan Chase & Co.

Posted 2 days ago

VIEW JOBS 1/15/2019 12:00:00 AM 2019-04-15T00:00 Apply Now Merchant Services - Business Development Manager Senior - Chicago, IL Req #: 170119064_1 Location: Columbus, OH,US Job Category: Relationship Management/Sales Job Description: JPMorgan Chase & Co. is a leading global financial services firm with assets of $2.5 trillion and operations worldwide. JPMC serves nearly half of America's households with a broad range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. Customers can choose how and where they want to bank: 5,300 branches, 16,000 ATMs, mobile, online and by phone. For more information, go to Merchant Services is the global payment processing business for JPMorgan Chase & Co. Merchant Services is the world's leading merchant acquirer with over $1 trillion in annual transaction volume in 2016. ChaseNet is a customized closed-loop proprietary payments platform, and Chase Pay is the firm's new digital wallet that makes mobile transactions simple, safe and rewarding. Merchant Services is a leading provider of payment, fraud and data security for companies large and small and capable of authorizing transactions in more than 130 currencies. The Business Development Manager Senior is a field management position responsible for the development and performance of all sales activities in an assigned region. The primary responsibility is leading and coaching a team of Business Development Rep II within the Business Bank Channel. He/she will develop market strategies to drive incremental payment processing revenue to Chase Merchant Services and the upper levels of the Business Bank. Additionally, the candidate will be responsible for strategizing with their team and partners to increase product penetration within assigned region. They will help to negotiate contracts and manage team performance and profitability. Successful candidates will understand technology and high growth digital commerce client needs. They must possess the experience and proven track record of managing high performing teams in the banking and or merchant processing world. Key Responsibilities and Accountabilities * Execute a business plan and sales strategy for the region that ensures attainment of company sales goals and profitability. * Responsible for the overall performance and development of a team of Business Development Rep II located throughout market in Business Bank hubs. * Builds collaborative internal relationships to develop and foster partnerships. Actively participates in partners meetings and communicates messages timely and accurately. * Serves as trusted advisor, leveraging core knowledge, to recommend and promote banking and payment processing solutions to clients while working within the risks parameters that protect the firm. * Analyze sale data, prepare and deliver sales reporting to senior management and partners. * Aligns daily activities of staff to accomplish strategic business objectives. * Possesses deep knowledge of company's products and pricing to facilitate efforts. * Protects the firm by applying sound risk management protocols; is knowledgeable of compliance and risk issues to escalate to management as appropriate; will collaborate to determine solutions. * May travel up to 50% Qualifications: * Ability to execute client strategy in alignment with corporate and LOB priorities. * Proven leadership and ability to mentor team members. * Strong decision making ability and proven record of ability to escalate decisions regarding project, direction and scope to leadership team. * Prior experience in multi faced consultative process where contact was with C level employees. * Will travel to client and partner as needed. High quality, high touches contact. * College degree required. * Generally at least 5 years of B2B (business to business) Management experience with a proven track record of leading revenue based sales teams in a consultative / solution selling environment. * Critical thinking and problem solving skills required. JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran Jpmorgan Chase & Co. Columbus OH

Senior Manager, Application Development

Expired Job

Value City Furniture