Senior Manager, Analytics

Pagerduty Atlanta , GA 30301

Posted 8 months ago

At PagerDuty, we believe that people do their best in a culture that fosters inclusion, innovation, and success. Our values

  • Champion the Customer, Take the Lead, Run Together, Ack + Own and Bring Yourself - serve as the foundation of our collaborative and dynamic culture. Whether it's conducting a retrospective, participating in our monthly Hackdays, cranking out a new product feature, supporting our two PagerDuty bands, or doing our day to day work, Dutonians live and breathe these five values every day. Together, we solve real customer issues and fulfill our mission of connecting teams to real-time opportunities and elevate work to the outcomes that matter.

We are looking for a leader that can bring PagerDuty Growth Analytics to the next level. PagerDuty uniquely combines human and machine data to revolutionize real-time work in today's digital organizations. You'll lead the Growth Analytics team within growth marketing and also have a broader impact evangelizing analytics across all departments, You'll be a key member in PagerDuty's ongoing data driven approach to run the business.

In this role, you'll report directly to the Senior Director, Growth & Analytics. Also, directly impact the growth strategy and focus areas - collaborating closely with product leaders, marketers, growth, and engineers throughout the customer lifecycle. You will be responsible for driving the overall analytics direction for PagerDuty across our marketing, website and experimentation.

How You Impact our Vision

  • Create and socialize key metrics, reports and dashboards - monitor performance important metrics for changes in trends, share insights and make recommendations to the Growth team

  • Function as the analytics partner for Growth and lead projects that use data and analytics to develop an in-depth understanding of our customer base and acquisition/growth funnel performance - find opportunity areas and influence cross-functional partners with insights to deliver sustained and material growth

  • Partner with marketing and engineering teams to identify and address analytics tracking, tooling, attribution modeling, and infrastructure challenges

  • Configure and use website analytics, testing platforms to measure the performance of experiments

  • Drive interpretation, socialization, and adoption of analytics insights - influence decisions and drive the experimentation strategy within Growth

About You

  • Entrepreneurial self-starter who enjoys working in a fast-paced, creative fast-growing environment

  • Possesses high competencies in critical thinking and communication/interpersonal skills, able to convey complex ideas in a clear/concise manner both verbally and in writing

  • Familiarity with agile methodologies

  • 5+ years of analytics experience; 2+ years working on growth

  • Experience with Segment, Google Analytics, Looker, and other reporting/visualization tool

Are you interested in joining one of the fastest growing global technology companies? Then apply now

PagerDuty offers:

Competitive salaries and company equity

Comprehensive benefits package including medical, dental, and vision plans for you, your spouse and family, cell phone allowance and more

Generous parental leave

Monthly company wide hack days

Paid employee Volunteer Time

  • 20 hours per year

PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.

PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.

Our stewardship of the data of many thousands of customers means that a background check is required to join PagerDuty. We will, nonetheless, consider for employment qualified applicants with arrest and conviction records in a manner consistent with local requirements.

PagerDuty uses the E-Verify employment verification program.

To all recruitment agencies: PagerDuty does not accept agency resumes. Please do not forward resumes to our jobs alias, PagerDuty employees or any other company location. PagerDuty is not responsible for any fees related to unsolicited resumes.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Senior Manager Credit Risk Strategy & Analytics

Greensky

Posted 5 days ago

VIEW JOBS 11/14/2019 12:00:00 AM 2020-02-12T00:00 Overview Position: Senior Manager, Credit Risk Strategy and Analytics Overview: The Senior Manager of Credit Risk leads analytics and design of Credit strategy for GreenSky Patient Solutions and Specialty Retail portfolios. This person manages a team of Analysts responsible for design, development, implementation, and validation of credit underwriting and lifecycle management activities in order to manage the risk of consumer receivables. They will also drive analysis on business projects and decisions. Location: Atlanta, GA Organizational: This position is a member of the Risk Management and Credit Strategy team reporting to the VP Risk Management and Credit Strategy. Duties & Responsibilities * Provide valuable insights using data and analytics to help identify and resolve issues relating to all areas of the business * Review and analyze existing business strategies, as well as recommend and implement new strategies as appropriate * Design and ensure appropriate utilization of monitoring and tracking to measure and quantify the effectiveness of strategies or tests * Produce reports and analysis for monthly portfolio performance tracking and evaluation • Participate in and contribute to the strategy and execution plan for identifying, recruiting, interviewing, and hiring analytical resources Perform ad-hoc analysis for management as needed Travel: Minimal travel required (5% - 10%) Required Skills/Qualifications * Bachelor's Degree in a technical major (Engineering, Mathematics, Statistics) AND 7+ years of work experience in designing credit risk strategy/policy * Proven track record in managing and developing teams including analysts, senior analysts and managers * Proficient Microsoft Excel, SQL, Python or R * Strong problem solving, decision making, and analytical abilities * Strong detail orientation and communication/listening skills and strong technical acumen. GreenSky is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law. Greensky Atlanta GA

Senior Manager, Analytics

Pagerduty