Senior Management Coordinator - Employee Benefits

Job Summary

Under general direction, is responsible for performing complex professional level projects that require a high degree of specialized knowledge. Conducts research, provides data, makes recommendations, and implements solutions to achieve project goals and objectives for the Employee Benefits Division of the Human Resources Department. Working conditions are primarily inside an office environment. May exercise supervision over assigned staff.

Essential Job Functions

• Undertakes special project efforts assigned by the Management Team.

• Performs efficiency improvement analysis on certain functions and services performed for the City Benefits Self-Insurance fund and makes recommendations for solutions to problems.

• Assists departments in compiling, organizing, and presenting data, proposals, reports, and correspondence related to medical claims trends, health plan enrollment, vendor performance, procurement, and service delivery.

• Coordinates projects and activities and oversees coordination between various HR divisions, City departments, contractors, and/or private sector representatives.

• Seeks and evaluates information from a variety of sources; provides specialized reports as requested by management.

• Prepares and delivers presentations, as necessary.

• Coordinates and prepares analysis, reports, and correspondence in response to

requests for information from HR Leadership, Finance, the Office of Management & Budget, and the City Manager's Office.

• Performs related duties and fulfills responsibilities as required.

Job Requirements

• Bachelor's Degree from an accredited college or university, preferably with major coursework in Human Resources, Public Administration, or related field. A Master's Degree is highly desirable.

• Four (4) years of increasingly responsible experience in municipal government, human resources, business, healthcare, or a related field.

PREFERRED QUALIFICATIONS:

• Familiarity with and ability to access and maintain Protected Health Information (HIPAA).

• Advanced experience performing high-level quantitative analytics using large data bases or data platforms.

• Advanced experience using Microsoft Excel functions and formulas, including Pivot Tables, VLOOKUP, and Analysis of Variance.

• Experience with Project Management techniques, Lean Six-Sigma, and/or ROI principals.

• Experience working with Third-Party claims administration billing practices and contract performance monitoring.

• Valid Texas Driver's License.

APPLICANT INFORMATION:

• Please be advised that if selected for this position, information regarding employment history as it relates to the qualifications of the position will be needed for employment verification. Applicants claiming military service to meet the experience requirement for this position may attach a DD214 to the application.

• Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job. One year of full-time experience is defined as 30 or more hours worked per week for 12 months. One year of higher education is defined as 30 credit hours completed at an accredited college or university.

• Applicants selected for employment with the City of San Antonio in this position must receive satisfactory results from pre-employment drug testing and background checks. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted.

• If selected for this position, official transcripts, diplomas, certifications, and licenses must be submitted at the time of processing. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance.

Knowledge, Skills, and Abilities

• Knowledge of project management, principles, and methods.

• Knowledge of administrative principles, practices, and procedures.

• Knowledge of public sector financial, accounting, and budgetary techniques, procedures, and practices.

• Knowledge of report development and presentation practices and procedures.

• Knowledge of public administration practices and local government issues.

• Skill in utilizing a personal computer and associated software programs.

• Ability to operate a computer keyboard and other basic office equipment.

• Ability to analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals.

• Ability to prepare clear and concise administrative and financial reports.

• Ability to interpret and apply Federal, State, and local policies, procedures, laws, and regulations.

• Ability to implement policies and procedures.

• Ability to communicate clearly and effectively.

• Ability to establish and maintain effective working relationships with employees, management, and the general public.