Senior Maintenance Technician - Repairs

This position is being re-advertised. Candidates who have previously submitted an application and were referred to the hiring manager are still being considered and do not need to reapply.  

The City of Raleigh Public Utilities Department, now also known as Raleigh Water, provides water and sanitary sewer services to about 198,000 metered customers and a service population of about 600,000 people in Raleigh, Garner, Wake Forest, Rolesville, Knightdale, Wendell, and Zebulon areas. Our mission is to provide safe, sustainable water services for our customers while protecting public health and contributing to the economic, environmental, and social vitality of our communities.

Our Water Distribution division is looking for a Senior Maintenance Technician to join our team. Senior Maintenance Technicians are devoted to completing hands on repairs and installations on a wide variety of assets (water mains, services, valves, fire hydrants, etc.) within our water system and providing excellent customer service. The Senior Maintenance Technician also operates trucks and equipment essential to completing these jobs for the City's distribution.

The benefits of being a Raleigh Water Senior Maintenance Technician:

• Qualifying Senior Maintenance Technician are eligible for training certifications that provide stipends of additional 12.5% to base pay

• Education provided to learn Water Operator standards and earn certifications

• Get your CDL! The City will provide CDL training and license reimbursement upon passing the CDL exam

• Employer paid insurance

Senior Maintenance Technicians work a rotating after hours call schedule. Pay for being on call (standby) is 8 hours at regular pay. If called back into work, the employee is paid at the overtime rate as indicated by policy. Hours could differ based upon flexibility and seasonality, wherein availability to work a varied schedule is required for this position.

• Install, replace, and repair assets such as water services, mains, fire hydrants, split services, sample stations, and auto flushers

• Set up and break down work zones, including signage and traffic control devices

• Excavate and perform repairs on leaking, broken, or damaged system components

• Haul equipment and materials to and from job sites

• Monitor, organize, and replenish inventory of tools and parts used by crew

• Monitor and ensure safe working conditions and environment; identify potential hazards and initiate or coordinate corrective action to maintain safety; ensure availability, maintenance and operability of safety and work-related equipment; monitor processes and activities to assure quality.

• Respond to inquiries, complaints, issues, and information requests from internal and external customers; address and resolve problems and complaints; monitor compliance with applicable regulations, standards, policies, and procedures.

Education and Experience

High School Diploma or GED and three years of assignment-related equipment operation/driving or specialized maintenance experience or experience related to the fields listed below as shown:

• Landscaping: installer, maintenance, irrigation

• Construction: grading, storm drain, site work, builder, plumber, any utility construction (including fiber installation), road construction

• Mechanic: heavy equipment, HVAC, hydraulic systems

• Farming: manual labor, equipment operating

• Moving Company: labor, truck driver

• General Municipal Worker: utility inspector

• Tech School Student: Mechanical

• Firefighter: full or part?time

OR

An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation.

Licensing/Certifications

• Valid North Carolina Class C Driver's License with a satisfactory driving record, or the ability to obtain within 60 days of hire

• Valid North Carolina Class A Commercial Driver's License with a satisfactory driving record, or the ability to obtain within 60 days of hire

Knowledge, Skills and Abilities:

• Ability to collaborate with others in team assignments and projects

• Attention to detail and thoroughness in completing tasks

• Mechanical aptitude/good with your hands

• Mindful of doing things safely

• Organized and able to prioritize tasks

• Equipment operation

• Monitoring and maintaining required supplies, materials, and inventory

• Performing basic math calculations

• Occupational hazards and applicable safety principles and practices

• Customer service principles.