Senior Maintenance Supervisor - Cypress & Batik

ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $290 billion of real estate in 247 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 857,400 units/beds globally, and has a robust institutional investment management platform comprised of more than $76 billion of assets under management, including over $34 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

Cypress & Batik has an immediate opening for an experienced Senior Maintenance Supervisor! Our team members are high performers that care about customer service and exceed expectations. The Senior Maintenance Supervisor plays a critical role in our success.

This position will be temporary at Cypress & Batik to cover a LOA. Upon successful completion of the coverage, you will have the opportunity to float throughout the region for up to 45 days.

Cypress & Batik are two brand new mid-rises centrally located in the Yesler neighborhood of Seattle. With easy access to public transportation, these communities strive to bring great service to residents while maintaining the inclusiveness and diversity the area was built on.

Manages and coordinates all technical and mechanical work for a very large property, or multiple properties, to ensure the interior and exterior of buildings, grounds, amenities, and common areas of the property meet the Company's standards for cleanliness, appearance, safety, and overall functionality as well as meeting budgeted financial and operational goals.

JOB DESCRIPTION

What your day might look like

• Being part of a team and having fun while providing excellent customer service

• Managing outside vendors and following up on warranties by email and phone

• Develop standards for the cleanliness and overall appearance of the property

• Knowledge of hot water repair and maintenance highly desired

• Basic carpentry knowledge required

• Supervising up to 5 employees

• Assist with developing the budget for regular repair and maintenance and capital expense

• Delegate and complete resident work orders in a timely manner

What we are looking for

• Vast maintenance management experience in multifamily housing

• Knowledge of Hot Water Heater repair and maintenance, carpentry required. Background on different types of roofing materials shingle to BUR Membrane and EPDM highly preferred

• Knowledgeable and skilled in safe use and maintenance of hand tools, power tools, and mechanical equipment

• Proficient in MS Office Suite and property management software (Yardi/One Site)

• High level of professionalism in both manner and dress

• Proficient in MS Office Suite required, property management software (Yardi/One Site) highly desired

What sets us apart: Greystar maintains a focus on people, genuine relationships, and shared values with a diverse and inclusive culture. We offer robust training and development for all positions to provide long term career opportunities. If you're looking for more, we're looking for you!

• Manages the completion of all work orders generated from resident requests for service, as well as ensuring routine upkeep on the property is diagnosed and repaired or replaced in accordance with established policies, procedures, safety standards, and code requirements and budgetary requirements.

• Oversees the "make-ready" process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a "punch" list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, and inspecting completed work.

• Develops standards for the cleanliness and overall appearance of the community's grounds, amenities, building exteriors, market ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community and Greystar standards.

• Periodically inspects work performed by other service team members to assess effectiveness of policies and procedures and develop corrective action plans as needed.

• Periodically inspects work performed by contractors, vendors and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required.

• Maintains and orders adequate inventory of spare parts and maintenance materials as needed to stay within budgetary guidelines.

• Prepares the maintenance and capital expense budget for the property by analyzing and evaluating financial statements, and accessing operational reports that establish historic and predict performance patterns based on yearly unit inspections.

• Completes monthly Preventative Maintenance procedures as outlined in the Policy and Procedure Manual.

• Supports cost-cutting and expense control programs by ensuring parts are repaired when possible rather than replaced. Ensures team is not being wasteful with materials and supplies, and practicing the correct use for tools and equipment.

• Conducts regularly scheduled Greystar safety meetings, ensure all MSDS sheets are current and readily accessible, and keeps up to date on all OSHA and other safety related laws and requirements to ensure property compliance.

• Demonstrates customer services skills by treating residents and others with respect, answering questions from your team and residents, responding sensitively to complaints about maintenance services, and assigned work orders with efficiency and urgency.

The hourly range for this position is $37.00 - $42.75

COMPENSATION & BENEFITS

Compensation is based on geographic location and individual pay decisions will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

Corporate Positions: In addition to the base salary, may be eligible for an annual performance bonus that is based on individual and company performance.

Onsite Property Positions: In addition to the base salary, may be eligible for a discretionary weekly, monthly and/or quarterly bonus based on budget.

Greystar seeks to attract, recruit, advance and retain top talent. Greystar's compensation strategy is tailored to appropriately reward the skillset and experience that a team member will bring to the organization.

Robust Benefits Offered for Full-time Team Members:

• Medical, Dental, Vision, Life

• 401(k) with Company Match (eligibility required)

• Short-term & Long-term Disability

• Critical Illness/Accident/Hospital Indemnity Plans

• Employee Assistance Program

• Generous Paid Time Off: Time off benefits include vacation, holidays, personal days, and sick time and parental leave

For Union and Prevailing Wage roles compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.

Greystar will consider for employment qualified applicants with arrest and conviction records.