Senior Library Associate II
Regular Full-time, Pay Grade 36
This position supports the University's teaching, research, and learning goals by performing a variety of functions related to efficiently and timely ordering, renewing, processing, and maintaining print and electronic information resources. The employee holding this position will have responsibilities across the entire Acquisitions and Continuing Resources Department, which provides access to materials that are critical to the teaching, learning and research missions of the university and its multiple sub components.
timely receipt of items.
Monitor the full life cycle of monograph orders and serial subscriptions, intervening and troubleshooting as required (e.g. investigating non-supply and initiating claims) to ensure accurate and timely order fulfilment, referring as necessary to appropriate supervisors.
Receive and process serial issues and standing orders to ensure immediate availability of complete holdings, and longer-term selection/collation/handling of volumes for binding to ensure continued integrity and availability of journal collections for library users.
Perform the full range of inter-library services tasks related to lending and borrowing.
Contribute to the maintenance of accurate and up-to-date acquisitions or serials information in the Libraries' ILS, Alma.
Undertake project-based work as required to accommodate wider policy and procedural changes.
Assist with package reconciliation and troubleshooting electronic resources access issues.
Assist with training of new employees and student workers.
Assist in setting up electronic resource trials and in scheduling and conducting resource training sessions. QUALIFICATIONS:
Knowledge of basic computer programs.
Knowledge of office etiquette.
Advanced oral and written communication skills.
Basic accounting skills.
Customer service skills.
Ability to adapt to changing environments and priorities.
Ability to solve problems.
Ability to work both independently and as part of a diverse team.
Ability to carry out tasks with minimal supervision and complete work in a timely manner.
Ability to handle confidential information.
Ability to review complex documents.
Ability to gather information from a variety of sources and present information clearly and concisely.
Ability to positively work directly with customers via both electronic, telecommunication, and face-to-face means.
A background check is required prior to hiring. In order to be considered for candidacy, you must submit a cover letter addressing the above qualifications and a current resume.
For assistance or questions about using the UT online application system, contact University of Tennessee Human Resources:
105 Student Services Building, Knoxville, TN 37996-0213
Office Hours are 8:00 a.m. to 5:00 p.m.
University Of Tennessee