Senior Learning & Organizational Effectiveness Consultant

Senior Learning & Organizational Effectiveness Consultant

"Follow Your Calling, Find Your Career"

Pay Range: $73,364.24 to $96,290.57/year

This is an exempt (salaried) position. Pay rates are based on education, skill, experience level and internal equity. Internal equity considerations include an assessment of the applicant's salary history and qualifications in comparison to the market rate and requirements for the job.

About Us

At Mecklenburg County, you'll have the chance to build a career as unique as you are with support, inclusive culture and technology to become the best version of you. We're counting on YOUR unique voice and perspective to help Mecklenburg County become even better, too. Join us and build an exceptional experience for yourself, and a healthier world for all.

Position Summary

The Sr Learning & Org Effectiveness Consultant is responsible for ensuring LOE programs are in place

to enable the achievement of key initiatives, promote a healthy culture and help drive engagement,

growth and retention. The Sr LOE Consultant will design and deliver the department's portfolio services.

Essential Functions

• Design and implement key LOE initiatives supporting multiple priorities with significant impact on

the organization and its ability to serve internal and external customers (e.g., performance

management, succession management, leadership integration and development, team

performance, etc.)

• Provide coaching and consultative support in all areas of organization effectiveness to individual

contributors, leaders and teams throughout the organization (as well as the LOE team)

• Review feedback from internal customers and develop proposals for revising, enhancing, or

modifying the existing LOE services based on that feedback

• Build strong relationships with HR leadership and Centers of Excellence (COE) teammates to

provide strong partnership when developing integrated HR solutions and processes

• Partner with HR Business Partners and management to assess organizational performance

problems through various information gathering methodologies such as focus groups, surveys,

and employee interviews in order to provide appropriate recommendations.

• Coordination and implementation of key strategic goals including leadership development

programming and/or facilitation of classroom instruction as needed.

• 70% of workload will be focused on consulting engagements. 30% will be focused on training and

development.

Minimum Qualifications

Experience:

Minimum of four years experience related to consulting, coaching, team development, adult education in

developing curricula, presentation skills, data analysis, and management.

Education:

Bachelor's degree in Training, Organizational Development, Education, Human Services, Sociology,

Psychology, or Business or related field.

Combination of relevant education and relevant experience accepted?: Yes

Licenses and Certifications

• May require a valid North Carolina or South Carolina Driver's License

Preferred Qualifications

• LOE/HR-related certifications (ex: DDI, MBTI, EQ, Korn Ferry Leadership Architect & 360,

PHR/SPHR, SHRM-CP/ SHRM-SCP, Coaching, Change Management, CLCP, ISD, etc.)

• Master's degree in Business, I/O Psychology, Organizational Development or related field
• HR generalist experience

Knowledge, Skills and Abilities

Knowledge of

• Principles, practices, methods and theories of team development, team dynamics and human

behavior.

• Adult learning theories and of training and development principles, practices and methods.
• E-learning and other technological solutions and the ability to effectively use these platforms to

develop and deliver training.

Skills

• Analytical research as demonstrated by the ability to collect, develop, assess and blend

information and recommendations from a wide variety of sources.

• Critical and creative thinking to assess and resolve problems or issues by gathering and

assessing information, taking advice and using judgment that is consistent with standards,

practices, policies, procedures, regulations and/or laws.

• Project management and organizational change to plan, prioritize, multi-task and independently

execute projects/tasks with specific deadlines while maintaining flexibility.

• Presentation software and other training tools and materials to create and deliver interesting and

high-quality training programs.

Abilities

• Build Strategic Work Relationships: Developing and using collaborative relationships to facilitate

the accomplishment of work goals.

• Communicate: Clearly conveying information and ideas through a variety of media to individuals

or groups in a manner that engages the audience and helps them understand and retain the

message.

• Customer Focus: Ensuring that the customer perspective is a driving force behind business

decisions and activities; crafting and implementing service practices that meet customers' and

own organization's needs.

• Present Formally: Presenting ideas effectively to individuals or groups when given time to

prepare; delivering presentations suited to the characteristics and needs of the audience.

Computer Skills

• Knowledge of Microsoft Suite. Cornerstone or similar learning management experience preferred.

Reasonable Accommodations Statement

To accomplish this job successfully, an individual must be able to perform, with or without reasonable

accommodation, each essential function satisfactorily. Reasonable accommodations may be made to

help enable qualified individuals with disabilities to perform the essential functions.

Disclaimer Statement

This is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements or

working conditions. Other duties may be assigned based on business need and the supervisor's request.

Mecklenburg County reserves the right to revise the job description at any time. Designated positions

may be required to assist in emergency and/or disaster situations.