Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen's network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
Lumen is looking for a Systems Engineer to support design efforts in the Voice Engineering organization. This person must be familiar with standard system administration functions, scripting, and virtualization, all in an effort to support our VoIP network elements. Our primary VoIP vendor is Ribbon and Metaswitch.
Leveraging advanced engineering and network principals, theories, concepts, and technology familiarization, candidate will provide technical leadership for the Core Voice Engineering team, guiding the advancement and evolution of our Core VoIP, server architectures and solutions. The role requires significant collaboration and interaction with other Engineering groups, Product Management, Planning, Security, Network Operations, IT organizations, vendors, and others to define technical requirements and implementation designs that create new, enhance existing, and life-cycle managed VoIP-based products and solutions.
The Main Responsibilities
Candidate must produce detailed engineering requirements and design documentation, test strategies and requirements, production network deployment strategies and procedures, and support network deployment and implementations of various voice technologies and platforms including:
Ribbon EMS/PSX/NFS/SGX server hardware and software
Various virtual server deployments to support VoIP based applications
Under limited supervision, the candidate will be responsible for design, engineering, and development of portions of major projects or entire projects of lesser complexity, and effectively communicating design and plans to both technical and non-technical audiences.
Responsibilities will also include defining test plan requirements, supporting the execution of platform certifications and related proof of concepts as well as lifecycle management.
Candidate will lead efforts creating development test environments, including physical and logical setup.
Candidates will also be a Tier IV escalation point of contact for Production issues. Installing hardware and software for the network
Keeping systems operating efficiently by performing any necessary upgrades and repairs in our lab environment
Planning a strategy to maintain system security on the computers and the network as a whole
Optimizing and evaluating the system regularly
Evaluating and testing diagnostic tools/scripts
Training or directing users on the correct use of software and hardware within the system
Performing problem-solving tasks when alerted by a user or monitoring system
What We Look For in a Candidate
5+ years of experience with Red Hat Enterprise Linux and ESXi.
Detailed working knowledge of server hardware troubleshooting.
Experience with configuration management tools like Ansible and Terraform.
Working knowledge of networking concepts, including routing, VLANS, firewalls and load balancers.
Working knowledge of backup and recovery procedures and tools (any vendor).
Working knowledge of virtual machine setup and management (any vendor).
Working knowledge of external storage management (any vendor).
Working knowledge of scripting languages and automation of diagnostic and test tools
Work within Agile framework to identify, create, design, and integrate processes for repeatable, automated software delivery.
Strong understanding of SIP and VoIP networks, Ribbon specifically
What to Expect Next
Requisition #: 240030
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.