Senior Lead Control Management Officer

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About this role:

Wells Fargo is seeking a Senior Lead Control Management Officer to join our team. The WIM CAO & Marketing Control team is responsible for partnering with the relevant business group to identify, assess, manage and mitigate current and emerging risk exposures associated with their activities and operations. This person is responsible for partnering with the WIM Strategy business group to identify, assess, monitor, and advise and mitigate current and emerging risk exposures associated with their activities and operations. They will also monitor, measure, evaluate, and report on the impact of decisions and controls to the relevant business group and enterprise function. Leadership, integrity, and credibility will be determining factors in selection. Successful candidates will be articulate and possess a demonstrated leadership capability; they will be impressive in their inter-personal effectiveness and with regard to their accomplishments. It requires a leader with strong relationship management, influencing, vision and execution skills. A key differentiator will be the ability to understand and operate successfully in a complex, heavily matrixed corporate environment. The role requires a sense of urgency, passion for results, and personal accountability for achievement.

In this role, you will:

• Aid in the facilitation of the issue submission and closure tollgate processes, assemble tollgate panel, and work with relevant parties to schedule all necessary tollgate preparation and panel meetings. For successful tollgates, ensure entry of corrective actions and approvals into the issue management system of record. For failed tollgates, partner with the issue owner and accountable executive (AE) to develop or adjust corrective action plans to address deficiencies. Aid in facilitation of tollgates for any changes to baseline.

• Collect and submit all documentation including issue submission and closure tollgate packages, artifacts, deliverables and other working documents used to evidence mitigation and sustainability as required under the records management policy.

• Ensure establishment of pre-vetting forum/meetings to review potential new issues, work with business aligned control partner to identify key meeting participants/stakeholders.

• Ensure completion of issue capture template and required Issue Management forms to facilitate thorough and complete issue intake/submission routines.

• Assist with identifying the response group, assist issue owner with gathering and reviewing the issue characteristics, including customer impact, risk level and type in conjunction with business aligned control partners.

• Partner with issue and corrective action owners, in conjunction with business aligned control partners to determine root cause, writing clear and concise issue & corrective action descriptions, defining interim corrective actions (where applicable), defining sustainability & success criteria and ensure accurate entry by Group Issue Management into the issue management system of record within the established SLAs.

• Collaborate with issue owner to update relevant sections of the issue submission tollgate package(s).

• Drive status update process with issue and corrective actions owners monthly and ensure accurate entry by Group Issue Management into the issue management system.

• Drive closure of issue in the issue management system for issues that do not require validation upon receiving a pass in the issue closure tollgate.

• Ensure closure of issues in the issue management system upon successful validation results.

Required Qualifications, US:

• 7+ years of Risk Management or Financial Services Industry experience, or equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Knowledge of the financial services industry, products, and regulatory environment

• Clear understanding of risk framework, corporate/business policies, and programs to translate into plans for the business, function and/or risk type (regulatory, financial crimes, credit, operational, etc.)

• Strong Analytical skills including strategically analyzing data, diagnosing opportunities, and providing interventions

• Excellent verbal, written, and interpersonal communication skills

• High attention to detail and accuracy

• Advanced Microsoft Office skills (Word, Excel & PowerPoint) skills

• Ability to lead multiple efforts with high risk and complexity

• Ability to create and present executive level communications/presentations

• Ability to articulate complex concepts in a clear manner

• Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment

• Ability to implement a solution and communicate, in clear business terms, the benefits of the proposed risk management approach

• Ability to make timely and independent judgment decisions

• Demonstrated capability to confidently raise issues, escalate early, and engage in constructive credible challenge independently

• Proven history of establishing end to end risk management solutions and controls aligned with business/customer processes

Posting End Date:

29 May 2024

• Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.