Senior Key Account Manager For Corporate Solutions

Job posting title

Senior Key Account Manager for Corporate Solutions

Job summary

Job Description Summary ESET is leading Europe's cybersecurity company with established global presence protecting over 1 billion users, 400.000 business in almost 200 countries and territories. Our customers, for more than 30 years, rely on our proprietary innovative technology, we are trusted by some of the biggest companies in the world while being highly regarded by partners and independent analysts for our products and leading research.

Job description

In 2022, ESET has launched global Corporate Solutions Division, dedicated to support large companies and public institutions with bespoke cyber security solutions.

The Corporate Solution (CS) division is scaling up its cyber security professional services team that advise our corporate clients.

We are looking for an experienced outcome-oriented Senior Key Account Manager.

Responsibilities:

• Accountability for Named clients portfolio P/L (sales, revenues, profitability) and customer satisfaction (happiness) in assigned geographic or vertical (industry) market.

• Accountability for reaching annual and multiyear targets in assigned market.

• Define and execute market growth strategy for assigned market targeting new Named clients acquisitions while growing existing Named clients and drive selected opportunities for non-Named clients that are directly managed by CS division.

• Cooperate with VP Go To Market growth and transition of existing ESET clients from ESET partners to become directly managed by CS division.

• Create and Execute Account Plans for Named Clients to Penetrate, Build and Scale Up new Named clients Relations.

• Work with Global CS Services Lead, Global CS Delivery Lead and Global Market Offering Lead organizations ensure customer value creation and happiness (customer needs satisfaction).

• Work with Client Vendor Ecosystem to improve ESET positioning (including partners/reseller for legacy customer).

• Work with Global System Integrators to create and execute joint account plan for named clients and joint opportunities in the assigned market.

• Perform conceptual, system, creative, methodological and business activities as directed by direct supervisor.

• Perform other work on projects and tasks as directed by direct supervisor.

Our requirements:

• 10+ years of experience in relevant industry

• Track record in building corporate business & sales

• Cyber security or other relevant solutions & services experience

• Solid knowledge of product portfolio & services

• English Language - C1 level

• Able to communicate effectively within the organization to build support for CS division targets

• Able to independently conduct complex and difficult client and vendor discussions

• Able to independently negotiate issues and crisis resolution towards mutually acceptable outcomes

• Able to operate at senior executive level, but drill down to relevant details if required

• Customer value centric

• Market & client development and management skills

• Entrepreneurial

• Team player & people developer

• Able to operate at senior executive level, but drill down to relevant details if required

• Sharp decision making and outcome focused

Job requisition

JR-04590 Senior Key Account Manager for Corporate Solutions (Open)

Primary location

Milan

Additional locations

Time type

Full time