Senior Jira/Confluence Administrator

Rivian Irvine , CA 92606

Posted 3 days ago

Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.

As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.

Responsibilities

Responsible for the supporting and maintaining Rivian's Jira and Confluence. Serve as a technical expert of the Jira and Confluence applications and enforce Rivian's best practices and standards.

  • Have in depth understanding of the business process that are supported by Jira and Confluence

  • Be a leader on tool usage, standard methodologies, and implementation

  • Document technical solutions that align with enterprise objectives

  • Identify and communicate gaps between current and desired end states

  • Work with users to ensure consistent performance

  • Be a trusted support and escalation point for technical issues

  • Assist with delivery management processes and enforcement

  • Provide scheduled and ad-hoc demos and trainings of all Atlassian Tools

  • Communicate and collaborate with internal/external teams

Qualifications

  • 5+ years of experience with deep hands-on expertise with the Atlassian product suite (Jira, Confluence, Service Desk and others) and supporting 3rd party add-ons (Structure, Insight, Zephyr, etc.)

  • Process oriented mindset. Good experience in the enablement of enterprise-level processes using Jira and Confluence.

  • Experience with configuring and supporting integration using development tools on Jira

  • Experience with managing reports on Jira and supported reporting applications

  • Conceptual and practical understanding of SDLC, ITIL and Agile Frameworks

  • Technical understanding of common networking terms and tools

  • Previous experience working in a dynamic and agile environment

  • Able to work independently with minimal guidance in a rapidly changing environment

  • Ability to manage multiple clients and deliverables at any given time through effective time-management and planning

  • Demonstrate good interpersonal skills and communication, both written and spoken

  • Strong executive presence, facilitation skills, drive for results, attention to quality and detail, and a collaborative attitude

  • Good work ethic and the ability to work with diverse teams across different time zones

  • Strong ability to multi-task and adapt to changing priorities

  • Bachelor's degree desired. Extensive experience administering Atlassian products.

  • Travel Requirements of Position - 10%-25%

#LI-GW

Equal Opportunity

Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.

Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at accessibility@rivian.com.

Candidate Data Privacy

Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law.

Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services.

Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.

Please note that we are currently not accepting applications from third party application services.

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Senior Jira/Confluence Administrator

Rivian