Senior IT Virtualization Manager

Alakaina Family Of Companies Honolulu , HI 96812

Posted 3 weeks ago

The Alaka'ina Foundation Family of Companies (FOCs) has an immediate need for a Senior Information Technology Virtualization Manager to provide Information Technology (IT) support services to a customer in Honolulu, HI. Personnel will conduct Defense Cyber Operations Internal Defense Measures (DCO-IDM) to defend against unauthorized activity on supported networks. Support will be onsite.


  • Data Center (DC) Operations: Support the customer's mission to consolidate Theater Enterprise Services at the DCs. This enterprise initiative establishes four (with the possibility of reduction to two) DCs at key locations within USARPAC to provide such support as consolidated applications for users across the theater, data warehousing, remote end-user IT services, and disaster recovery. All servers that provide an enterprise function will be consolidated at DCs or the installation level (bandwidth dependent) and placed in a server protected by an enterprise firewall.

  • Manage capacity and performance

  • Control access and manage user accounts, passwords, and virtual local area networks (VLAN).

  • Perform daily backups, implement system upgrades, and provide CM on all APC system and network devices.

  • Manage and monitor trouble tickets daily.

  • Maintain and expand the cluster management and SAN technologies implemented in the DC to meet the evolving missions and requirements for DODIN-A PACIFIC.


  • Extensive knowledge and minimum 4 years of experience in enterprise level virtualization infrastructure, including VMWare, storage, fiber channel/iSCSI, clustering and high availability.

  • Extensive knowledge and experience in Microsoft Windows, and data communications and network skills in complex virtual server environments that leverage large storage area networks, enterprise backup systems, and virtualization technologies/systems.

  • Experience to continuously monitor, optimize, and improve the services of an enterprise virtualization infrastructure.

  • Strong understanding of TCP/IP network architecture and implementation.

  • Knowledge and understanding of the associated IA principles and framework applied to ensure information assurance and security of those services.

  • Enterprise System administration experience on Microsoft Windows platform and, an understanding of a wide array of server grade applications to include Active Directory, Lotus Notes, Windows DNS, IIS, Apache, SharePoint, SAN/NAS, SCCM/SCOM, Patch Management, and LDAP.


  • Bachelor's Degree in a related field, preferred.

  • Must meet at least one baseline certification under the IAT III position category per DoD 8570.01-M.


  • Must have a VMware Certified Professional; or a MCSA: Windows Server 2012 computing environment certification.

  • Must be able to complete the Government's current Vulnerability Management System (VMS) Computer Based Training (CBT) within 4 weeks of work start.


  • Must be a US citizen.

  • Must have a Secret clearance.

The Alakaina Foundation Family of Companies (FOCs) is comprised of industry-recognized government service firms who are designated as Native Hawaiian Organization (NHO)-Owned and fall into the respective categories of standard Small Business, 8(a) certified Small Disadvantaged Business (SDB), and HUBZone. The FOCs includes Keaki Technologies, Laulima Government Solutions, Kpono Government Services, Kpili Services, and Pookela Solutions. Alakaina Foundation activities under the 501(c)3 principally benefit the youth of Hawaii through charitable efforts which includes providing innovative educational programs that combine leadership, science & technology, and environmental stewardship.

For additional information on The Alaka'ina Foundation Family of Companies (FOCs), please visit

We are an Equal Opportunity/Affirmative Action Employer of individuals with disabilities and veterans. We are proud to state that we do not discriminate in employment decisions on the basis of race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. If you are a person with a disability and you need an accommodation during the application process, please click here to request accommodation. We E-Verify all employees.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Senior Manager Of Client Relations

R1 Revenue Cycle Management

Posted 2 weeks ago

VIEW JOBS 8/8/2019 12:00:00 AM 2019-11-06T00:00 R1 RCM Inc. is a leading provider of technology-enabled revenue cycle management services which transform and solve challenges across health systems, hospitals and physician practices. Headquartered in Chicago, R1® is a publicly-traded organization with employees throughout the US and international locations. Our mission is to be the one trusted partner to manage revenue, so providers and patients can focus on what matters most. Our priority is to always do what is best for our clients, patients and each other. With our proven and scalable operating model, we complement a healthcare organization's infrastructure, quickly driving sustainable improvements to net patient revenue and cash flows while reducing operating costs and enhancing the patient experience. The Client Relations Senior Manager will be responsible for managing and/or supporting a set of clients and the relationships with those clients and for managing a small local office. This person will is responsible for the overall management, servicing, satisfaction and profitability of the clients in the assigned service area and is expected to navigate with limited supervision and to take on special projects and/or oversight of personnel. In this role, the successful candidate will safeguard client satisfaction and retention through analysis and reporting, employing leading practices in project management, financial management, performance measurement, and issue resolution. The Client Relations Senior Manager is responsible for communicating performance and trends (financial and industry) to the client, understanding client needs and coordinating solution delivery. The Client Relations Senior Manager ensures the profitable management of the assigned clients and that the Operational team is delivering consistent, high quality financial performance. The Senior Manager will focus on overall client satisfaction across numerous stakeholders and reach into the R1 organization to ensure timely follow-up on any open issues or follow-up that is important to those stakeholders. The Senior Manager will also facilitate the broadening of the R1 services and will work closely with the Business Development team in targeting strategic accounts and securing new business. Additionally the Senior Manager is expected to provide direct and indirect mentorship to other members of the R1 team based on his or her experience. The successful candidate must demonstrate the ability to attain financial acumen, leverage strong personal skills and must help meet or exceed client expectations. This includes providing leadership over managing special processes and/or directly managing other people. The Senior Manager must work to set and manage client expectations and prove adept and reaching into the R1 organization to meet those expectations. The position requires strong business skills as well as data analytic capabilities to identify trends and opportunities. Additionally, this position should provide direct oversight and/or mentoring for staff to achieve the overall delivery goals. The Client Relations Senior Manager must exhibit strong client management skills as well as the ability to understand the R1 processing system and its capabilities. This position will be relied on to engage other R1 resources with limited guidance and escalate concerns up the R1 organization as needed. Responsibilities: * Own the relationships for the assigned clients and ensure the relationships are as broad as possible with the client and within R1 * When not at client sites, be at the local R1 office * Oversee custom processes in support of client and manage a small local team * Serve as the escalation point for local staff * Manage client complexities or unique processes as required by the assignment * Own the overall delivery of services and ensure they meet the contractual requirements * Ensure contractual terms are fully understood and work to proactively renew the contract or to position R1 to be as successful as possible in any re-bids * Troubleshoot and resolve any issues related to monthly closing and report generation/reconciliation process by utilizing good financial practices * Establish budget targets and ensure delivery of revenue to meet client mutually agreed revenue targets * Propose and be willing to own solutions to assist a client or the broader R1 team to improve a process or meet an unmet client need * Capability of managing client dynamics and nuances with little guidance * Work with the Client Operations team and the Operations and IT teams to address client specific issues * Be aware of any substantial workflow or client issues and ensure the responsible parties are following through on their commitments * Oversee and mentor junior staff members * Schedule and conduct client visits to review account performance and industry trends * Identify opportunities to upsell existing clients * Advocate for and define requirements for technical changes that will improve service delivery * Ensure that high process impact items such as client hospital connections are prioritized to improve data quality * Market the company's service lines both internally and externally * Uphold and set the tone for company policies, procedures and Standards of Business Ethics and Conduct Required Qualifications: * High School Diploma or equivalent * Prior client management experience and proven track record of client satisfaction * 5-10 years of experience in managing and leading people and teams * Operational, financial, accounting, business or consulting experience * Ability to manage multiple concurrent tasks * Puts in the extra effort to meet deadlines * Flexible to handle unexpected daily challenges and competing priorities * Strong written and verbal communication skills * Ability to analyze data and identify trends * Strong verbal and written communication skills. The ability to read, speak and write in a clear and concise manner * Must be able to perform presentations via MS PowerPoint * Significant past usage of MS Word, Excel, and PowerPoint * Willingness to travel Desired Qualifications: * Medical/EMS billing experience is a significant plus * Emergency Medical Technician (EMT) or Paramedic experience is a plus * Previous experience with Crystal Reports/Business Objects or similar reporting tools is a plus Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovative and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: R1 Revenue Cycle Management Honolulu HI

Senior IT Virtualization Manager

Alakaina Family Of Companies