Senior IT Governance Analyst

Fay Servicing Farmers Branch , TX 75234

Posted 3 months ago

Position Summary:

Our passion for placing the customer at the center of everything we do is driving a transformational shift at Fay Servicing. We have a new opportunity for an experienced IT Governance Analyst with an analytical mind and expertise in IT systems, applications and infrastructure. The ideal candidate is expected to have outstanding problem-solving skills, a meticulous attention to detail and a sound understanding of cyber security. If you land in this role, you will manage the process and tools that schedule and tracks IT due diligence requests as well as compliance to policies and procedures. You will be responsible for maturing the internal IT compliance and control process and institute time savings with the goal of zero error rates. To achieve your goals, you will work in an agile environment with system owners and administrators as well as other IT stakeholders. Most importantly, you'll be engaged in meaningful work for an organization that is committed to "helping people live safer, more secure lives" every day.


  • Background in IT Audit, IT Security, or IT Risk Management

  • Minimum three (3) years of experience supporting Information Technology compliance programs to meet regulatory or compliance requirements

  • Proven experience in proactively identifying potential IT controls risks, issues and opportunities through analytical thinking and offering sustainable recommendations that address root cause rather than symptoms

  • Knowledge of Software Delivery Lifecycle, Agile, Database Management, Infrastructure Administration and Change Control principles

  • Understanding of information security standards, best practices for securing computer systems within applicable laws and regulations

  • Strong knowledge of internal audit, internal control, risk management and finance methods

  • Experience with Governance Risk & Compliance (GRC) tools and policy/procedure development

  • Proactive, hands-on, results-driven orientation required

  • Ability to blend exceptional attention to detail with an ability to retain strategic direction within a rapidly evolving entrepreneurial business culture

  • Ability to produce high quality work products for both the IT groups and IT Leadership

  • Experience with various MS Office tools (Word, Excel, PowerPoint, Visio) and ITSM platform (Jira is a plus)

  • Experience in a financial environment desired

  • Very strong team player yet self-motivated and able to make progress independently

  • Ability to work in a fast-paced, multi-tasking environment

Qualifications Required:

  • A degree in Information Technology/Computer Information Systems or related field

  • Strong team player that is resilient in the pursuit of win-win solutions

  • Strong communication (written and verbal) and team collaboration skills

  • Ability to extract and analyze data for helping drive continual operational improvement in meeting the business needs.

Essential Functions &

  • Plan and execute multiple concurrent IT audits for IT infrastructure, application development, data services and database administration

  • Project manage risk assessment audits across the IT landscape and provide timely audit metrics and statuses to IT Leadership

  • Evaluate and recommend improvements to the company's information systems control environment, risk management and IT audit processes to reduce duplicate audit requests in addition to minimizing Process Owner dependency to obtain control evidence

  • Document and discuss audit findings with process owners and various levels of management

  • Monitor and track audit finding remediation

  • Work closely with the IT Policy and Process Owners to create, modify, validate, and decommission policies / procedures

  • Inventory and track IT policies and procedures throughout the document lifecycle in a central repository

  • Ensure compliance with established IT policies and procedures by examining IT records, reports, operating practices, and documentation

  • Assist IT team members in the document management process by providing support documentation, scheduling reviews and submitting documents for publication / decommission

  • Publish policy and procedure metric reports to IT Leadership

  • Perform audits of internal IT control effectiveness and process compliance

  • Educate and consult with process and control owners on an effective IT control environment, evidence required. and remediation activities

  • Create and maintain dynamic dashboards and/or scorecard for visibility of IT Governance activities

  • Performs other related duties as assigned by management

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Senior IT Governance Analyst

Fay Servicing