Senior IT Engineer (Hybrid)

Senior IT Engineer - IE07BE

We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.

Job Description

The Hartford's Mainframe IT team is seeking a highly motivated Senior Engineer for a high profile, complex and critical applications. Looking for team member that has knowledge of Mainframe software and hardware functions, application production release background is plus. Knowledge of Mainframe software IBM / Broadcom / BMC and third party products.

Requirements:

• Bachelor's degree in computer science or related field

• Experience in mainframe development

• Strong knowledge of COBOL, JCL, CICS, DB2, IMS, REXX and other mainframe technologies

• Excellent problem-solving and troubleshooting

• Experience with mainframe software development tools and platforms (z/OS, z/VM, z/Linux, IBM System z)

• Excellent verbal and written communication skills

• Understanding mainframe network infrastructure (HTTP/S, TCP/IP, TLS,DNS, Load-balancers, firewalls, proxies, B2B links)

Knowledge:

• Job Control or report generating languages (e.g. JCL)

• JES3

• DB2 and/or IMS support and performance utilities (e.g. data base tool, BMC / IBM and Broadcom utilities, BMC for DB2 and/or IMS

• Services Now

• TSO/ISPF

• Computer operations

• Office practices and procedures

• Data processing functions

• Project management

Skills:

• Systems analysis

• Development to Production release background

• DB2 and/or IMS data base systems design

• Production support / Release and troubling shooting

• Mainframe Modernization knowledge & skills

• Operation of computer equipment and peripherals devices

• User will acquire both sets of skills (DB2 & IMS) and will be a proficient Systems Programmer (in both disciplines) within six (6) months*

• User will acquire containerization management skills within 2 years*

Abilities:

• Use statistical analysis.

• Write policy and procedure documentation.

• Communicate verbally on technical and non-technical matters.

• Define problems, collect data, establish facts, and draw valid conclusions.

• Read, write, and interpret technical documents.

• Gather, collate, and classify information.

Attention to detail is a must and candidate should have the ability to manage multiple priorities in a fast-paced environment. Successful candidates will have a willingness to understand existing processes and systems and possess strong interpersonal and communication skills. They should be able to identify, clearly articulate and work in consultation with team members and subject matter experts to resolve issues quickly. Candidates must be able to build strong relationships, actively participate in teamwork and understand the dynamics and critical nature of the business.

Responsibilities:

• Collaborate with maintenance and project teams to plan, perform, and maintain routine application and product modifications, enhancements, and upgrades.

• Demonstrate environment management expertise to assist teams in environment solutions.

• Troubleshoot, facilitate collaboration, and resolve test environment issues as well as apply learnings in a continuous improvement capacity.

• Assist project or technical lead in new database designs, and complex production support activities.

• Implement solutions based on established reference architecture.

• Enhance existing database designs for improved longevity, reduced maintenance, and improved performance.

• Build, configure, upgrade, and maintain Claim application test environments and deploy and configure claim applications and/or application changes in compliance with software development life cycle (SDLC) procedures.

• Leverage and investigate new tools for automation of deployment, administration and monitoring of test environments.

• Function as a technical generalist having responsibility for the overall health and performance of the mainframe environments.

• Plans and coordinates with on and offshore staff as well as various enterprise operations teams with any upcoming changes in but not limited to software versions, security certificates, interface queues or end points.

• Creates updates and maintains environment and database/environment-related documentation.

• Supports the overall health of the test environments and their interfaces.

• Perform production support activities (e.g. database consolidation) as needed for SRE support.

• Assist with the evaluation and implementation of new product features to tailor solutions for database requirements.

• Automate routine support tasks.

• Enforce database processes, procedures, best practices, standards, and SLAs.

• Maintain awareness of industry best practices

• Follow applicable processes, procedures, policies, standards, best practices, and SLAs.

• Learn, understand, and champion ITIL frameworks.

• Integrate process improvements into the way we do our work.

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

$113,520 - $170,280

Equal Opportunity Employer/Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

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