Senior IT Business Operations Analyst (Accounting)

Ally Charlotte , NC 28217

Posted 3 months ago

Position Description

The IT Sustain Business Analyst will have a number of responsibilities supporting Ally's Finance and Accounting systems and business customers. This individual will be member of a team whose responsibilities include the maintenance and development of key financial accounting and reporting systems. Responsibilities of this position will span application monitoring; incident resolution; requirements analysis and definition; application configuration; implementation and deployment; communications and change management; effective and timely resolution of all issues in compliance with the Service Level requirements defined in the client contract and based on established company objectives.

Ally seeks a candidate with broad experience or aptitude to learn business processes; gather and analyze data; and functional configuration of internal systems. Candidates need to be able to gain a good grasp of the technical side of the process which also involves understanding the accounting outcomes and be able to converse with our business users in order to gather and understand their business requirements.

Job Responsibilities

  • Perform/Manage daily/monthly and quarterly data for accounting and reporting on investments and derivatives

  • Sharing opportunities to ensure optimal productivity levels are achieved by all technical resources each week.

  • Proactively monitor financial processes in the development and production environments.

  • Support development and production configuration and assist in functional change requests.

  • Collaborates with Finance organization to ensure organizational readiness (including business process changes people changes, change management and communication) is addressed.

  • Creates and communicate training, process guidance and instructions to user environment.

  • Investigate and troubleshoot user reported incidents

  • Monitor application business, batch and system processes.

  • Respond to user requirements, problem resolution, develop designs, and process modeling. .

  • Ensure common configuration across business units where appropriate.

  • Defining maintenance and other improvements as needed.

  • Ensuring adherence to methodology, change control, and compliance requirements.

  • Create plans and lead QA/test activities for configuration/development activities.

  • Administer user support documentation and provide training and coaching to end users.

  • Participates in the planning, organization, development and deployment of reporting and analysis projects


  • Bachelor's degree in Accounting or Information Technology and 5 + years or equivalent of related experience. Strong understanding of Accounting policies/processes experience preferred

  • Strong written and verbal communication skills, excellent problem-solving and troubleshooting skills. Ability to communicate effectively with individual contributors up to Director level personnel.

  • Proven experience in successfully working with business partners and projects as well as team coordination/cooperation

  • Ability to communicate effectively with business partners, executives, management and internal personnel.

  • Possess strong project management skills

Ally Overview

Ally Financial Inc. (NYSE: ALLY) is a leading digital financial services company and a top 25 U.S. financial holding company offering financial products for consumers, businesses, automotive dealers and corporate clients. Ally's legacy dates back to 1919, and the company was redesigned in 2009 with a distinctive brand, innovative approach and relentless focus on its customers. Ally has an award-winning online bank (member FDIC), one of the largest full service auto finance operations in the country, a complementary auto-focused insurance business, a growing digital wealth management and online brokerage platform, and a trusted corporate finance business offering capital for equity sponsors and middle-market companies.

Business Unit/Enterprise Function

Ally's Information Technology (IT) organization is focused on supporting and improving the position of our industry-leading business franchises through cost effective, innovative IT solutions, as well as overseeing critical functions that enable the day-to-day operations of the entire Ally Financial enterprise. IT is also responsible for the administration and execution of information protection, disaster recovery and IT risk management.

Total Rewards Information

Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. Plus, we have a flexible paid-time-off program including time off for volunteer opportunities. Ally's Total Rewards Program is designed to enrich your life at work -- and outside of it and includes:

  • Industry-leading 401K retirement savings plan with matching and company contributions

  • Wellness program encouraging healthy living with financial rewards

  • Flexible health insurance options including dental and vision

  • Pre-tax Health Savings Account with generous employer contributions

  • Pre-tax commuter benefits

  • Other work-life integration benefits including parental and caregiver leave, adoption assistance, backup child and adult/elder day care program, child care discounts, tuition reimbursement, LifeMatters Employee Assistance Program, subsidized and discounted Weight Watchers program and other employee discount programs

Ally is an Equal Opportunity Employer

We extend equal employment opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.


Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

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Senior IT Business Operations Analyst (Accounting)