Senior IT Analyst

City/State

Virginia Beach, VA

Overview

Work Shift

First (Days) (United States of America)

Sentara is hiring a Senior IT Analyst!

Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve!

This is a full remote, full-time position with day shift hours and great benefits!

Work Location: Remote opportunities available in the following states - Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington (state), West Virginia, Wisconsin, Wyoming

For applicants within Maryland, Nevada, Ohio and Washington States, the following hiring range will be applied: $76,315.20 - $127,212.80 with a target hiring range of $76,315.20 - $101,774.40.

Job Summary:

Responsible for day-to-day support and optimization of software applications, including builds, upgrades, and system enhancements.

Analyzes business / clinical needs, evaluate software releases and/or new products, and gives recommendations to optimize processes and decrease expenses.

Possesses in-depth business / clinical and application knowledge and experience.

Performs and documents workflow assessments to determine functional requirements for optimal utilization of applications.

Develops system test plans and performs testing of software upgrades and patches.

Maintains a record of test progress and test results.

Responsible for problem, incident, and change management and service requests.

Provides daily on-call support to the customer base for application-related issues.

Works within a cross-functional team and with end-users to achieve application integration to meet business / clinical needs. Responsible for the communication of software issues, requirements, upgrades, and enhancements. Oversees smaller-sized projects or components of projects.

Coordinates implementation or project planning around software application releases.

Utilizes knowledge of numerous applications, databases, information systems, statistical tools and analytical principles to monitor and analyze information in support of the business.

Assists in the implementation, maintenance and improvement of information systems.

A Senior Professional applies advanced knowledge of job areas typically obtained through advanced education and work experience.

Responsibilities typically include:

• Managing projects/processes, and working independently with limited supervision.

• Coaching and reviewing the work of lower-level professionals.

• Problems faced are difficult and sometimes complex.

Experience in lieu of Bachelor's Degree

5+ years of relevant experience with a degree

7+ years of relevant experience without a degree

Requirements:

• Advanced SQL skills using tools such as SQL Server Management Studio (5+ years)
• Requirements gathering

o Ability to create technical specifications

• Experience working with large datasets (preferably loading big data to a database)

• JIRA Experience (2+ years)

• Healthcare experience preferred

• Ability to multitask and handle many requests simultaneously

• Excellent communication skills

Benefits:

Sentara employees strive to make our communities healthier places to live. We're setting the standard for medical excellence within a vibrant, creative, and highly productive workplace. For more information about our employee benefits, https://www.sentaracareers.com/explore-sentara/benefits/

About the Company:

Sentara Health is a Virginia and Northeastern North Carolina based not-for-profit integrated healthcare provider. Offering hundreds of sites of care including 12 hospitals and multiple services that supports an 858,000-member health plan.

The people of the communities that we serve have nominated Sentara "Employer of Choice" for over ten years. U.S.

News and World Report has recognized Sentara as having the Best Hospitals for 15+ years. Sentara offers professional development and a continued employment philosophy!

Sentara Healthcare prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

Join our team, where we are committed to quality healthcare, improving health every day, and provide the opportunity for training, development, growth!

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Keywords: Health plan, Remote, Virginia, IT Analyst, SQL, SQL Server Management Studio, JIRA

Job Summary

Responsible for day-to-day support and optimization of software applications, including builds, upgrades, and system enhancements. Analyzes business / clinical needs, evaluate software releases and/or new products, and gives recommendations to optimize processes and decrease expenses.

Possesses in-depth business / clinical and application knowledge and experience. Performs and documents workflow assessments to determine functional requirements for optimal utilization of applications. Develops system test plans and performs testing of software upgrades and patches.

Maintains a record of test progress and test results. Responsible for problem, incident, and change management and service requests. Provides daily on-call support to the customer base for application-related issues.

Works within a cross-functional team and with end-users to achieve application integration to meet business / clinical needs. Responsible for the communication of software issues, requirements, upgrades, and enhancements. Oversees smaller-sized projects or components of projects. Coordinates implementation or project planning around software application releases.

A Senior Professional applies advanced knowledge of job areas typically obtained through advanced education and work experience. Responsibilities typically include: • Managing projects/processes, and working independently with limited supervision. • Coaching and reviewing the work of lower-level professionals. • Problems faced are difficult and sometimes complex.

Experience in lieu of Bachelor's Degree

5+ years of relevant experience with a degree

7+ years of relevant experience without a degree

Qualifications:

BLD - Bachelor's Level Degree

Skills

Sentara Healthcare prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

Per Clinical Laboratory Improvement Amendments (CLIA), some clinical environments require proof of education; these regulations are posted at ecfr.gov for further information. In an effort to expedite this verification requirement, we encourage you to upload your diploma or transcript at time of application.

In support of our mission "to improve health every day," this is a tobacco-free environment.