Senior IT Analyst, Business Intelligence

Ciena Baltimore , MD 21203

Posted 5 months ago

Ciena may well be the most important technology company you've never heard of. The innovations that wow us (driverless cars), and those we now take for granted (the ability to mobile-stream your favorite show) are the products of ingenuity from some brilliant and forward-thinking companies. But those companies rely on Ciena, another vanguard of innovation, to create and advance the underlying networks that bring their breakthroughs to our doorsteps. VR, AI, IOT, 5G literally none of it would be possible without the mind-boggling technology that makes the internet itself work. For more than 25 years, Ciena has been the global leader in networking strategy, and our technology has been part of the critical infrastructure running within the most advanced companies in the world.

The Sr. IT Analyst, Business Intelligence will work in the Business Intelligence team focusing on design, development, testing, and implementation of ETL/Big Data/Data Science in all Data Warehouse solutions.

The business analyst will be responsible for leading and coordinating solution delivery with Ciena's internal customer base and source application leads. Experience with data engineering solutions and projects will be leveraged to build overall high data quality and efficiency of the process. This business analyst will also be responsible supporting short-term production support activities / enhancements. This business analyst enables deeper business understanding of the data sets, business process and data visualization. This business analyst should grow team knowledge by aiding them to think beyond technical perspective.

Responsibilities :

  • Understanding the full spectrum of business processes and suggest capability improvements

  • Working closely with key stakeholders and engage the team for project delivery in an Agile Environment

  • Collaborate on business process & own BI technical solution

  • Specialized in Data integration as well as building data-mart / data-warehouse

  • Ability to understand the data and provide relevant data cataloging support to business

  • Independently work & resolve business / data integration challenges & problems

  • Also responsible for providing reporting / visualization capabilities to business team

  • Develop , Maintain & Manage relevant business process documents

  • Ability to perform Root Cause Analysis on issues and come up with recommendation / resolution plan

Skills :

  • Minimum of 5 years' experience in building & delivering BI solutions.

  • Should have strong technical skills & a hands-on person

  • Strong in writing sql queries & tuning the sql

  • Exposure to Oracle / Microsoft Sql Server database is a must

  • Effective communication & collaboration skills

  • Hands on experience in Informatica & other ETL Tools (Alteryx)

  • Experience in one of the areas like Supply Chain / Sales / Marketing function is a must

  • Experience working with platforms like ERP / Salesforce / Marketo / Workday is a plus

  • Exposure in Agile delivery model is a nice to have

  • Exposure to modern BI solutions like Tableau / Power BI / Qlik is a plus

  • Exposure to Data Modelling, Cloud technologies, Big Data Technologies is a plus

  • LI-CN

Rewarding experience. Meaningful outcomes.

Making a difference in people's lives through design and implementation of leading network technologies. That's what motivates us.

A distinct way to work

Free thinking, free discussion, and collaboration are the norm. Expect more satisfying outcomes - both personal and professional.

Ciena values the diversity of our workforce and respects its employees as individuals, regardless of race, nationality, religion, sexual orientation, gender or age.

Ciena is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity, you should advise Ciena in a timely fashion of the specific needs / accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to any specific needs / accommodation measures will be addressed confidentially.

What you can expect from us

  • You will receive notification of your successful application

  • Successful applicants will be contacted by Talent Acquisition for an initial discussion

  • If suitable you will be considered for the short list and our formal interview process

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Senior IT Analyst, Business Intelligence