Senior Infrastructure Operations Engineer

Selective Insurance Group, Inc. Branchville , NJ 07890

Posted 2 months ago

Selective is seeking a Senior Infrastructure Operations Engineer whose primary responsibility will be to support the enterprise compute infrastructure (Data Center & Remote Locations) and assist in the management of our Managed Services Provider, specifically in the Monitoring and Alert technologies. In addition the Sr. Operations Engineer will act as L3 support in conjunction with all application and infrastructure Major Incidents. The Sr. Operations Engineer will drive the operational aspects of all strategic initiatives, tactical activities and "Cloud First" direction of Selective Insurance.


Branchville and Branch Office Data Centers and MDF/IDF Closets

  • Hardware Lifecycle - delivery, installation & decommission for all Selective locations

  • Manage floor space / cabinet orientation

  • I&O Proof of Concepts (POCs)

  • Vendor Management

  • Fiber and copper data center cabling
  • UPS inventory and support

  • Office relocations

Operations and Monitoring

  • Maintain video display boards in Ops Command Center

  • Manage Monitoring Tower

  • Managed Service Provider (MSP)
  • Participate Change Management

  • Maintain L3 support for the virtual and physical Infrastructure hardware, operating system and virtual machines on servers that support our business requirements

  • L3 Major Incident Support

  • Monitor Remedy Queue's & Operation emails

  • Manage/Create Standard Operating Procedures

  • Training

  • Staff/MSP
  • Infrastructure/Application Alert/Response review

  • MSP Access Coordination

  • Onboard new MSP team members (complete paperwork and access)

Please note: These responsibilities each have underlying tasks. These tasks include off-hour and weekend work as they cannot be completed during business hours.


  • 5 - 7 years of Windows and Linux operating systems and technologies

  • Extensive and proven knowledge of Microsoft Technologies: Server 2012/2016

  • A demonstrated ability in successful problem-solving and management of multiple tasks/priorities

  • Experience in application deployment platforms such as Citrix XenApp

  • Experience with VMWare vRealize and Horizon View

  • Experience with Micro Focus Tools platform

  • Experience with public and on premise cloud models

  • Excellent communication, presentation, writing, and editorial abilities

  • Excellent organizational and time management skills

Selective is an Equal Employment Opportunity employer and maintains a drug-free workplace.


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Senior Infrastructure Operations Engineer

Selective Insurance Group, Inc.