Selective is seeking a Senior Infrastructure Operations Engineer whose primary responsibility will be to support the enterprise compute infrastructure (Data Center & Remote Locations) and assist in the management of our Managed Services Provider, specifically in the Monitoring and Alert technologies. In addition the Sr. Operations Engineer will act as L3 support in conjunction with all application and infrastructure Major Incidents. The Sr. Operations Engineer will drive the operational aspects of all strategic initiatives, tactical activities and "Cloud First" direction of Selective Insurance.
Branchville and Branch Office Data Centers and MDF/IDF Closets
Hardware Lifecycle - delivery, installation & decommission for all Selective locations
Manage floor space / cabinet orientation
I&O Proof of Concepts (POCs)
UPS inventory and support
Operations and Monitoring
Maintain video display boards in Ops Command Center
Manage Monitoring Tower
Participate Change Management
Maintain L3 support for the virtual and physical Infrastructure hardware, operating system and virtual machines on servers that support our business requirements
L3 Major Incident Support
Monitor Remedy Queue's & Operation emails
Manage/Create Standard Operating Procedures
Infrastructure/Application Alert/Response review
MSP Access Coordination
Onboard new MSP team members (complete paperwork and access)
Please note: These responsibilities each have underlying tasks. These tasks include off-hour and weekend work as they cannot be completed during business hours.
5 - 7 years of Windows and Linux operating systems and technologies
Extensive and proven knowledge of Microsoft Technologies: Server 2012/2016
A demonstrated ability in successful problem-solving and management of multiple tasks/priorities
Experience in application deployment platforms such as Citrix XenApp
Experience with VMWare vRealize and Horizon View
Experience with Micro Focus Tools platform
Experience with public and on premise cloud models
Excellent communication, presentation, writing, and editorial abilities
Excellent organizational and time management skills
Selective is an Equal Employment Opportunity employer and maintains a drug-free workplace.
Selective Insurance Group, Inc.