Senior Information Technology Analyst

City Of Garden Grove, CA Garden Grove , CA 92846

Posted 1 week ago

City and Job Overview

The City of Garden Grove invites qualified candidates to apply for the position on Senior Information Technology Analyst for the Information Technology Department.

The information Technology Department consists of 4 units: Systems Development, Systems Support, Graphics, and Reprographics/ Mailroom. This position is located in the Systems Development Unit, which is responsible for maintaining enterprise and specific applications for all departments in the City. The Senior IT Analyst is responsible for planning, implementing, configuring, and troubleshooting the City's information system, along with managing various systems development projects.

The ideal candidate will possess strong programming experience in varied languages, great interpersonal and group facilitation skills, experience managing large system development projects, capability to evaluate and resolve programming bugs, and good customer service skills.

There is currently one opportunity within the Information Technology Department. We anticipate creating an eligibility list to fill current and future vacancies. Apply today!

Example of Duties

Under general supervision, the Senior Information Technology Analyst assists with planning, implementation, configuration, and overall operation of the City's information systems; coordinates assigned activities with other departments and divisions, outside agencies, vendors, and the general public; and performs related work as required. These essential duties include:

  • Codes, prepares data, tests and debugs computer programs;
  • Administers relational databases and reporting;
  • Evaluates and modifies existing programs when system requirements change;
  • Works with user department personnel to define information technology project requirements;
  • Provides customer support and training on new and existing software packages;
  • Prepares systems flow charts and data models to describe existing and proposed operations;
  • Evaluates, installs, monitors, and troubleshoots server software and hardware, networking equipment;
  • Integrates third party software into existing systems;
  • Assists in the administration of the City's network;
  • May supervise the work of staff;
  • Performs other related duties as assigned.



Two years of experience in system analysis, implementation and maintenance of various information technology systems, in a variety of programming languages, e.g. JavaScript, Ruby, or Python. Experience with Linux, networking, cyber security, project management, or database technology is highly desirable.


Bachelor's degree with major coursework in information systems, information technology, computer science or other closely related field.

Knowledge of:

Principles and methods of systems and procedures analysis, programming and networking; project management best practices; capabilities and limitations of information processing equipment; customer service techniques and principles.

Ability to:

Reason logically and clearly with abstract data; prepare, maintain and present effective verbal and written reports; work cooperatively with team members, city staff and other government agencies; effectively supervise staff; commit to providing quality customer service.

Other Requirements:

California Class "C" driver's license is highly desirable.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Incumbents in this classification sit, speak clearly, hear normal voice conversation, distinguish shades/color vision, see small details, use a telephone, and work on a personal computer.

Work Environment:

The work environment described here is representative of those an employee encounters while performing the essential functions of this job. Incumbents in this classification primarily work in an office environment and may be required to work overtime and weekends.

Other Important Information


Online applications can be completed by visiting: Questions regarding this position may be either sent to:, or asked in-person at the Human Resources Department located at City Hall, 11222 Acacia Parkway, Garden Grove CA. City Hall is open Monday through Thursday, 7:30 a.m. to 5:30 p.m., and every other Friday, 7:30 a.m. to 5:00 p.m. City Hall will be closed on 03/15/2019 and 03/29/2019.

The deadline to apply is Wednesday, April 10, 2019 at 5:00 p.m.

Online application packets must include:

  • a completed online employment application
  • a completed supplemental questionnaire

The job application must be completely filled out. A resume may be attached but cannot substitute for some of the information. Be sure to detail any education, training, or other relevant course work that would make you a particularly strong candidate.

Your application will be reviewed very carefully and only those who appear to have the best qualifications will be invited to continue in the selection process. Meeting the minimum requirements does not guarantee an invitation to further testing.


Selection process will consist of:

  • Written Exam

  • Oral Panel Interview

Candidates will be notified of exam dates as the recruitment progresses.

Candidates who may need accommodations during the selection process must contact the Human Resources Department at at least one week prior to any test dates.

Regardless of the notification preference selected when creating the application (i.e., paper or email), CANDIDATES WILL ONLY RECEIVE COMMUNICATION THROUGH EMAIL. Candidates should be diligent in checking their email and spam mail as all notices regarding their status in the current recruitment will be emailed to them.


The City has adopted a Nepotism Policy that may affect the status of a candidate's application. Please refer to the Garden Grove Municipal Code 2.44.440 Nepotism Policy for more information.

If there are any questions regarding this recruitment, please contact the Human Resources Department at

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Senior Information Technology Analyst

City Of Garden Grove, CA