Senior Implementation Manager (Enterprise)

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor of Commerce/Business

Travel Percentage :

10 - 15%

Job Description

Are you ready to unleash your full potential? We're looking for people who are passionate about payments to chart Worldpay's path to being the largest and most-loved payments company in the world.

About the team

This role interacts with a team of commercial professionals and support teams across the organization. The team holds a high degree of internal and external relationships specific to the payments industry and across our vast product estate. The team is a dynamic and motivated group driving business in a high-growth market segment.

What you will be doing

You will be the named technical expert working alongside our commercial teams in technically onboarding new customers and new functionality for existing customers. You will ensure a timely integration and support all technical interactions throughout the onboarding process. You will also provide consultancy and project management oversight throughout the process.

• Quality and timely reporting of progress, exceptions, project risks, and issues

• Advise on user acceptance test strategy and provision of detailed scenarios;

• Project Scope confirmation and weekly customer touchpoints throughout onboarding/project

• Develop and implement appropriate integration approach with support from BDMs/RMs for our customers

• Support handoff between the pre and post sales service ensuring the customer is "live" within agreed timescales and improve the time to revenue

• Ensure merchant solutions comply to internal and Card Scheme standards (e.g PCI DSS) to minimize risks and maximize merchant service income

• Be the internal point of referral and undertake team training as required, to increase personal knowledge across full product offering

What you bring:

• Highly organized with a good appreciation of project management skills

• Technical aptitude in APIs (JSON, XML) and data transfer protocols (sFTP, HTTPS, etc.) and able to effectively communicate these technical concepts

• Able to engage and influence people at all levels

• Able to build understanding and trust with internal and external colleagues

• Clear and positive communication both written and verbal

• Able to systematically identify and implement solutions

• Self-motivated and results driven

Added bonus if you have:

• International experience

• Cross cultural and language skills

What we offer you

A career at Worldpay is more than just a job. It's the chance to shape the future of Fintech. At Worldpay, we offer you -

• Competitive salary and benefits

• A variety of career development tools, resources and opportunities

• The chance to work on some of the most challenging, relevant issues in the payment industry

• Time to support charities and give back in your community

FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $108,170.00 - $181,720.00 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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