Senior Human Resource Business Partner

Why LaserAway?

At LaserAway, we offer competitive pay with a base salary and uncapped commission, comprehensive health benefits including dental and vision insurance, and a 401(k) plan with company matching. You'll find numerous opportunities for professional growth and career advancement, along with generous employee discounts on our products and services. Our innovative environment features cutting-edge medical technology, and our supportive culture fosters a collaborative and uplifting office atmosphere. Join the leader in non-surgical aesthetic treatments, with over 140 locations nationwide, and be part of our fast-growing company.

Job Summary:

LaserAway is seeking an experienced and proactive Senior HR Business Partner (HRBP) to join our dynamic organization. The ideal candidate will be a strategic thinker and keen observer, capable of identifying potential issues before they escalate. As a Senior HRBP, you will enhance employee morale and performance across multiple locations, leveraging your expertise in employee relations, performance management, and data analysis.

Location: East Coast

Pay: $130,000 - $150,000

Travel: 50-75%

What you'll do:

Proactive Issue Identification:

• Use data analysis and in-person visits to identify and address declining morale.

• Spend 3-4 days per week in stores, guided by HR metrics.

Strategic Support and Employee Relations:

• Advise leaders on employee relations, performance management, talent development, and organizational design.

• Resolve complex employee relations issues, including mediations and investigations.

• Conduct risk assessments for disciplinary actions and terminations.

Site Visits and Reporting:

• Complete and audit morale scorecards after each visit.

• Prepare summaries and action plans based on findings.

Data Analysis and Trend Spotting:

• Monitor hiring, turnover, NPS scores, sales, and revenue performance.

• Analyze data to identify trends and areas for improvement.

Performance Management:

• Draft and deliver Corrective Actions and Performance Improvement Plans (PIPs).

• Coach low performers and guide managers on performance standards.

Communication and Coordination:

• Participate in regular calls for safety, HRBP updates, hot spots, KPI reviews, and scheduling.

• Maintain ongoing communication with managers and employees.

Expense, Benefits, and Project Management:

• Address payroll, expense-related inquiries, and compensation questions.

• Partner with Leave Management for work accommodations and complex leave scenarios.

• Educate employees on PTO policies and benefits options.

• Lead or participate in assigned projects and committees.

• Engage in professional development through HR webinars and seminars.

What you bring:

• Minimum of 7 years as an HR Business Partner or similar HR role.

• Experience with an hourly, distributed workforce across multiple units and states.

• Strong background in employee relations and investigations.

• Ability to travel 75% of the time, with frequent in-store presence.

• Excellent communication skills and ability to interact effectively with all organizational levels.

• Experience in change management and driving organizational initiatives.

• Proficiency in HRIS systems and data analysis.

• HR certification (e.g., SHRM-CP, PHR) is a plus.

Compensation and Benefits:

• Generous Compensation: Competitive base pay.

• Healthcare Benefits: Comprehensive health, dental, and vision insurance.

• 401(k) Plan: Robust retirement plan with company matching.

• Paid Time Off: Generous PTO, including holidays and vacation days.

• Employee Discounts: Substantial discounts on all LaserAway products and services.

• Career Growth: Numerous opportunities for career advancement and personal development.

• Supportive Culture: Uplifting office environment focused on teamwork and collaboration.

• Cutting-Edge Technology: Access to the latest in aesthetic dermatological treatments.

• Engaging Work Environment: Dynamic, fast-paced industry with a company that values your contributions.

Disclaimer:

This job description is not all-inclusive. LaserAway reserves the right to amend this job description at any time. LaserAway is an Equal Opportunity Employer. Employees must be able to perform the essential functions of the position satisfactorily, and reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The employer retains the right to change or assign other duties to this position.