Senior Fraud Analyst

Description of Work:

The Sr. Fraud Analyst specializes in researching and analyzing customer account activity, identifying irregular patterns; recognizing potential cases of fraud and to prevent future fraud.

Major Duties and Responsibilities

• Leverage data and analytics to uncover patterns, trends and insights to mitigate and prevent fraud.

• Apply strong analytical skills in the assessment of fraud and transactional data.

• Exercise good judgement to independently resolve problems that require in depth investigation and/or research.

• Utilize fraud detection software to manage fraud investigations.

• Fosters a culture of accountability, collaboration, speed, innovation, and excellence while continuously elevating the quality and caliber of controls.

• Interview and elicit information from customers and/or staff to resolve questions.

• Complete fraud case investigations, including but not limited to writing reports and documenting evidence and findings.

• Track monetary fraud exposure for each case assigned including but not limited to potential loss, prevented loss, actual loss, and recovered loss.

• Create Suspicious Activity Reporting (SAR) narratives for cases in which regulatory reporting is applicable.

• Maintain adherence to alert and case timeframes as defined by bank policy and procedures.

• Perform quality assurance reviews on peer work output related to fraud alert acknowledgement and cases.

• Act as a mentor and assist in the training of individuals within the group when needed.

• Builds and maintains relationships between outside departments, cultivating a culture of collaborations, transparency and mutual success.

• Develop documentation related to various fraud trends to enhance corporate polices and/or procedures.

• Create fraud trend reporting and analysis at the direction of management.

• Leverage knowledge of information acquired to identify potential process gaps and opportunities for improving effectiveness of controls and processes.

• Stays abreast of changing fraud patterns or regulations in the field.

• Assists with creating and implementing procedures relating to fraud monitoring.

Non-Essential Responsibilities:

• Perform other related functions as required by the manager.

Minimum Qualifications:

• Bachelor's degree in finance/ related field or equivalent experience and minimum 2 years' Retail Banking/ Risk Management experience; or minimum 4 years Retail Banking experience will be considered.
• 2 years previous e-commerce fraud prevention, investigation, or retail fraud prevention experience.

Knowledge, Skills and Abilities:

• In-depth knowledge of bank operations and procedures required.

• Advanced knowledge of banking, including check, ACH, Merchant Capture, wire, and other payment channel operating rules.

• Self-starter with demonstrated ability to work both independently and efficiently.

• Outstanding time management and interpersonal skills, and the ability to work with all levels in the organization.

• Possess excellent oral and written communication skills.

• Requires the discretion to handle highly confidential and sensitive material.

• Must be organized, detail oriented; exhibit flexibility and willingness to work at rapid pace.

• Excellent critical thinking and problem-solving skills.

• Proficient in Microsoft Office (i.e., Excel, Word, PowerPoint, and Outlook) with an aptitude for learning other systems.

• Experience with Verafin Fraud and BSA/AML software is preferred.

• Finds a high-volume, dynamic, and team-focused environment engaging.

Pay Range: $65,000 - $75,000

Hours: 37.50

This is a non-exempt position, eligible for overtime if hours worked are over 40 hours.

The actual compensation will be based on qualifications, experience and other factors permitted by law.

EOE, including disabled/veterans

Other details

• Pay Type Salary

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• Uniondale, NY, USA