The role is responsible for managing the assigned sites within the account owned and/or occupied portfolio in accordance with the requirements of all local, state and federal requirements. The position will be responsible for all line of business and third party relationships with the assigned buildings. The position will also manage a team of Facility Management professionals.
Manage the performance and outcomes of assigned staff reporting to the position
Maintain interface with third party owners (Landlords), ensuring total contract (Lease) compliance, accurate and timely reporting, and resolve critical impact tenant relations issues
Provide overall facility services in accordance with accounts' standard processes and procedures including application of policies and programs, coordination of information
Ensure compliance with portfolio wide initiatives and required local, state and federal laws and regulations that pertain to the operating of facilities entrusted to the Facility Partners to manage on behalf of the client as owner
Manage, coordinate, and exercise functional responsibility for Facility Management services within assigned facilities and geography
Prepare, submit and manage facility budgets with the clients' goals and objectives addressed, track variances and ensure smooth recovery process
Support prompt collection of management fees and reimbursements from 3rd party tenants occupying space with the accounts' owned premises
Responsible for overall team management, staff development and planning. Execute staff succession and growth plans.
Involved in compensation planning process
For every direct report, build actionable and measurable career development plans; direct report in consistent conversations regarding progress
Any and all other duties and tasks assigned
Bachelor's Degree in Engineering of equivalent combination of experience and education
Advanced degree a plus
CPM, RPA, or CSM designation
Real estate license is preferred
8+ years of experience
Strong leadership and relationship building skills
Strong interpersonal skills and problem solving ability
Excellent verbal/written communication and presentation skills
Proven record of providing excellent internal and external customer service
Knowledge of standard business and accounting practices
Knowledge of Excel and ability to analyze data
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