Provides confidential and high level administrative support to executive(s). Summarizes information needed by the executive in order to respond to requests for the executive's attention. Represents the executive or the executive's staff at meetings.
Contributes to managing the administrative, logistical, communications, and human resource needs in the executive's office. Perform duties of a highly confidential nature that require comprehensive knowledge of organizational policies, practices and procedures. Requires continuous use of technical and/or business vocabulary. Relieves management of some administrative detail.
1: Maintains executive's calendar for meetings, appointments, travel, visits to field or operating units. Makes travel arrangements and prepares agenda for meetings. May prepare for high level meetings for which the executive's office is responsible.
2: Prepares memos, reports or correspondence for executive's or own signature. Reviews correspondence for consistency with corporate policies and practices.
3: Performs various research and analytical tasks on behalf of the executive regarding operational issues and initiatives. May administer a particular project and compile results or findings from multiple departments reporting to the executive.
4: Reviews and screens calls for executive and ensure that appropriate follow up occurs.
5: Coordinates office activities and communications on behalf of the executive.
6: Provide support, development and/or leadership guidance to all volunteers.
Scope: Extensive knowledge of the job.
Wide and comprehensive acquaintance with all aspects of the job and their practical application to complex problems normally encountered. Contacts are frequent with individuals representing other organizations or individuals of significant importance within organization.
Education: Associate's Degree preferred.
Experience: Minimum 7 years related experience or equivalent combination of education and related experience required. At least three years of supporting multiple C-suite level executives.
Management Experience: N/A
Skills & Abilities: Ability to work with various executive levels and across functional teams.
Excellent verbal and written communication skills and innate ability to work in a fast paced environment and manage competing priorities. Proficient in personal computer use and Microsoft Office Suite. Proficient typing skills required.
Knowledge of organizational policies and procedures that relate to operations within assigned organizational unit is preferred. Ability to prepare and edit complex documents is preferred. Excellent calendar management required.
Strong and demonstrated attention to detail, accuracy, customer service and organizational skills required. Must be able to work in a discreet manner while maintaining confidentiality. Ability to work on a team.
Travel: May require some travel.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl.
The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time.
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The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
The American Red Cross is a diverse nonprofit organization offering its employee's professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment.
American Red Cross