The technical lead for NetSuite works with various business partners, projects managers, functional analysts, system analysts, quality assurance and production support teams to deliver on various initiatives supporting NetSuite implementations and setting up the NetSuite support competence center. This will include translating business requirements into NetSuite solutions, writing detailed requirements, creating detailed design, implementing the same, and providing production support. Activities include basic system support, troubleshooting, configuration, development, general operations and maintenance of the various NetSuite platforms.
Essential Duties and responsibilities
Lead requirements and design review sessions of NetSuite functional and technical modules including those requiring development. Design, Develop and Implement technical design/solutions for initiatives involving:
Enhancements to the ERP and CRM modules
Perform issue resolution
Configuration for our NetSuite implementation projects specific to each business unit.
Analyze technical specifications and documentation of any new application under deployment or consideration to determine its intended functionality.
Create and implement solution design(s) which provides optimal application performance according to specifications.
Collaborate with software/systems personnel in application testing: Unit, System, Regression, Load, and Acceptance testing.
Test any new NetSuite software (upgrades, system fixes, and applications additions) to ensure integration into company systems meets functional requirements, system compliance, and technical specifications.
Analyze formal test results in order to discover and report any defects, bugs, errors, configuration issues, and interoperability flaws. Communicate progress of various initiatives to project stakeholders and management.
Ensure that all delivery artifacts are reviewed and are according to the standards and guidelines.
Will provide needed support for any production support services and/or issues as they arise. Conduct internal audits to measure and assure adherence to established standards for: Software development, Application integration, Information system performance
Development and communication to stakeholders with corresponding documentation of activity performed.
Make recommendations for improvement of the NetSuite application to enhance project management, system requirements, development to all quality assurance and production support teams.
Assist in the development of change control processes, practices, and guidelines for new and existing technologies.
Participate in developing, distributing, and coordinating in-depth end-user reviews for modified and new systems/-applications.
Cultivate and disseminate knowledge of quality assurance best practices. Understand the use of industry tools / technology & their impact on project & operational goals.
Assist in process improvement initiatives by working across technical teams to enhance -systems, processes, and controls to ensure effective development, monitoring, and support is in place.
Communicate Wolters Kluwer competitive advantages to customers in a compelling and articulate manner, performing speeches, and writing formal presentations.
Must be able to prepare on-target project deliverables without heavy supervision.
Must be comfortable conducting training and running effective meetings with stakeholders. Develop NetSuite reports & dashboards.
NetSuite System Duties will include:
Interaction with -business process owners to translate business requirements into functional and technical requirements ensuring that the resulting technology is delivered accurately, on time, and on budget. Monitor NetSuite cloud application capacity, license management, utilization and testing. Support new platform selections and implementations. Lead and Mentor technical staff whose support is needed to build and/or deploy NetSuite solutions.
Represent Wolters Kluwer within the industry by developing and maintaining comprehensive knowledge of Wolters Kluwer products, industry trends and general business and financial acumen through various sources and initiative. Communicate Wolters Kluwer competitive advantage to customers in a compelling articulate manner in speech, writing and formal presentation.
Required: Bachelor's Degree in computer science or related field.
Preferred: Master's Degree in Computer Science or MBA
Minimum 6+ years of broad Information Technology experience:
Minimum of 5+ years experience in creating NetSuite technical designs, involving configuration and setup.
Strong knowledge of NetSuite functional and technical best practices and methodologies. Hands-on experience in Administrating/Developing dynamic NetSuite customizations using NetSuite's SuiteScript API and Suite Cloud Platforms (SuiteScript, SuiteTalk and SuiteFlow) with strong functional and technical skills. Extensive experience in Customization and development of NetSuite ERP application including Suite Script 1.0 & 2.0, Suite Talk, Saved Searches, Workflows, Custom fields, Custom Records, and Suite Builder. Develop, launch and manage in-depth KPI's, Dashboards and Reports for functions at both management and individual level. Experienced in NetSuite Scripting, Suite Analytics, CSV imports, defining roles and other NetSuite administrative functions.
Experience in implementing workflow solutions using NetSuite Workflow Manager (Suite Flow), Suite lets, User Event scripts, Client scripts, Scheduled scripts and RESTlet Minimum of 4 years' experience in SQL and performance tuning of the same for systems utilizing RDBMS.
Experience in designing and implementing a test data management strategy
Experience in data analysis, data verification, and problem-solving abilities
Demonstrated analytical and problem-solving skills Ability to conduct an analysis of business needs, including scheduling meetings, planning agendas, conferring with business line leaders, documenting and making verbal and written presentations
Excellent listening, presentation, and interpersonal skills with attention to details
Excellent verbal and written communication skills and experience including presentations to senior management, peer groups and associates
Experience working in a team-oriented- environment demonstrating strong collaboration skills -
Ability to handle and prioritize multiple tasks in a fast-paced team environment
Agile project methodology experience preferred, however, experience with Scrum, Lean, or Waterfall methodologies, are acceptable Strong understanding of project life cycle methodology and procedures
Demonstrated on-time and on-budget system delivery skills and experience Strong kn