Minimum Qualifications MINIMUM QUALIFICATIONS:
Note: The purpose of this vacancy posting is to notify individuals about transfer opportunities. Candidates reachable on the Civil Service Eligible list(s) will be canvassed. However, you may also apply if you are eligible for appointment by one of the following qualifications:
60 or more college semester credit hours AND one year of full-time work experience in customer service; *
Or a high school diploma or GED AND two years of full-time work experience, one year of which must be in customer service. *
Qualifying Experience may include: call center agent, customer service representative, sales representative providing information, bank officer, or telemarketer.
Examples of Non-Qualifying Experience include: receptionist, data entry clerk, cashier, retail clerk, bartender, wait staff, hair stylist, bus driver, or home health aide, etc.
Duties Description STANDARD DUTIES:
As a Senior Employment Security Clerk, you would perform a variety of functions in the Adjudication Services Office, including processing incoming hearing requests, entering data in and retrieving information from various databases and systems, assembling and preparing hearing files, and communication with Unemployment Insurance benefit claimants and employers. Other clerical duties include filing, copying, scanning documents, using the postal meter machine, sorting and delivering files and correspondence.
Additional Comments Accepting 55b/55c Candidates. Please provide a copy of your 55b/55c letter when applying.
Schedule will be discussed at the time of interview.
Please provide resume and cover letter.
State Of New York