Position Purpose: Serve as strategic, consultative partner to provide best-in-class employee relations expertise and services.
Provide advice, counsel and resolution to employees and managers on complex and sensitive employee matters including policy interpretation and application, conflict resolution, performance management, progressive discipline and termination processes and practices
Lead and conduct formal reviews regarding claims of harassment, discrimination, retaliation, workplace concerns and other issues to reach conclusion and present findings for further action and proposed remediation
Act as escalation for highly complex matters to provide recommendations that mitigate risk. Partner and collaborate with HR Business Partners and business leaders to ensure optimal decisions and outcomes are made through influencing, coaching, and providing subject matter expertise that balance risk and business needs.
Partner with HR Business Partners, HR Centers of Expertise (COEs), internal/external legal counsel, and other internal investigative bodies, as necessary to reach an effective resolution employee matters
Prepare formal review summary reports, track all matters in a case management system, and draft proposed recommendations
Interpret and apply understanding of corporate policies and practices, employment laws and other regulations to provide advice, guidance or clarification for employee relations inquiries
Bachelor's degree in Business Administration, Human Resources, or related field.
5 years of experience in human resources or employee relations directly managing complex employee matters and investigations.
Knowledge and familiarity with state and federal employment laws and regulations.
Experience in working cross-functionally with employees, managers and business leaders in a matrixed organization to resolve issues and complaints.
Proven ability to coach, advise and partner with stakeholders at varying levels of seniority.
Proven ability, experience, and knowledge of best practices in conducting workplace investigations.
Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.