Q Analysts is looking for a Senior Employee Relations Manager to guide the evolution of our employee relations to align the lived experiences of our employees and our culture. This person will serve as a steward of Q Analysts philosophy, policies, and practices in handling employee matters and will work in close partnership with the Q Analysts Human Resources Team.
We are looking for a Senior Employee Relations Manager with deep experience influencing and impacting high growth and dynamic businesses through effective management (both proactive and reactive) of a wide range of employee relations issues. This person will love being in the field and constantly interacting with employees, building proactive relationships and facilitating issue resolution. This person will be accountable for working with employees across the organization, building trusted relationships quickly, and leading with warmth, empathy, compassion, and creativity to think inside of and outside of the box to drive the right solutions.
The work of the successful candidate will include:
Onboarding/Offboarding support for Q Analysts employees at all project sites across the greater Seattle, WA area.
Support various policies and programs including employee counseling and engagement, policy interpretation and addressing sensitive work-related issues.
Partner with Q Analysts' Human Resources Team to effectively support investigative processes of employee complaints and resolve conflicts, compliance, and sensitive work-related issues.
Leverage insights to influence all levels of the organization and effectively handling complex employee situations that could have high organizational impact.
Execute Q Analysts employee relation programs, organize events, forums and ad hoc training.
Support performance appraisal process and implementation as needed.
Coach and counsel site managers and employees on issues related to workplace dynamics.
Partner and coach across HR on interventions required for individuals, managers and teams on preventing employee relations issues, effective management of performance cases, giving performance feedback, employee engagement and retention, inclusion, and other topics related to manager effectiveness.
Utilize consulting skills and strong active listening on what is said and unsaid to effectively work with employees and help employees reintegrate back into work.
Excellent judgment and follow-up.
Skills and Qualifications:
Qualifications include a minimum of 5-8 combined years of directly applicable HR and Employee Relations experience or an equivalent combination of advanced training and experience. Other skills include but are not limited to:
Ability to partner with HR and legal teams to effectively manage and all types of employee relations cases.
Excellent coaching, facilitation, and conflict resolution skills, including stellar communication, collaboration, case handling and project management.
Strong working knowledge of employment laws and regulations (ADA, EEO, FMLA) and the ability to appropriately spot employment risk issues.
Knowledge and experience with Performance & Development processes.
Experience with a variety of issues such as harassment, discrimination, workplace violence, ethical issues, etc.
Ability to recognize trends and identify systemic approaches to solving problems.
Business and people acumen, knowledge of consulting frameworks and models, and ability to influence employees and managers at all levels.
Ability to use experience and judgment to make decisions that may be based on partial information.
Ability to be highly empathetic and comfort and experience dealing with ambiguity, change, and challenging problems.
Strong diversity and inclusion acumen.
Ability to drive and spend 80% of time at project sites.
Education and Experience:
A minimum of 5-8 years of experience in HR, with a focus on employee relations is critical.
BS/BA degree is required. MBA or MA in HR-related field, along with a PHR/SPHR certification, is preferred.
About Q Analysts
Join Q Analysts and become part of a world-class organization. Q Analysts has a sixteen-years track record of providing managed services and have partnered with some of the world's best companies to deliver services that exceed expectations. Q Analysts provides industry-leading managed services that drive Quality for Quality Assurance and Testing of hardware devices, software apps and experiences as well as Ground Truth Data Services for artificial intelligence (AI) and machine learning (ML).
Q Analysts is headquartered in San Jose, CA with a presence throughout the US and internationally. The company has been recognized repeatedly for its industry-leading growth rate and service quality. At Q Analysts, we listen to your needs and help you select what's right for you - this includes the right career opportunities, a choice of comprehensive benefits packages as well as technical training. When you become a Q Analysts employee, you'll see the difference in the superior levels of support and service we deliver to you, our partners, through our Consultant Experience Program. Learn about us here and come join us.