Senior Education Consultant - Twelve Oaks Mall

J. C. Penney Company, Inc. Novi , MI 48377

Posted 2 months ago

Senior Education Consultant

  • Twelve Oaks Mall

Location: Novi, MI, United States

  • Twelve Oaks Mall 27150 Novi Rd

Job ID: 1058108

Date: October 12, 2018

Job Description

General Description

At JCPenney, we share a passion for serving customers, supporting our communities and being the best retailer for all families. As a company founded on the Golden Rule, our success is rooted in the belief that we treat everyone the way we would want to be treated.

At every touchpoint, customers will discover stylish merchandise at incredible value from an extensive portfolio of private, exclusive and national brands. Reinforcing this shopping experience is the customer service and warrior spirit of approximately 98,000 associates across the globe, all driving toward helping customers find what they love for less time, money and effort.

Working at JCPenney means joining a dedicated team of associates who are encouraged to be uniquely themselves in a safe, caring and welcoming environment. It is a place where careers prosper, accomplishments are celebrated and diversity flourishes. It's a place that's meant for you.

Are you passionate about sharing your knowledge with others and developing them for success? Are you constantly reviewing magazines, TV shows, and blogs to learn about the latest beauty trends?

Do you enjoy interacting with people on a personal level and helping make their lives better through your beauty advice? Wellbeing a SEPHORA Senior Education Consultant in the new JCPenney might be the position for you! Come be a part of our team.

The Senior Education Consultant teaches and trains new beauty information to team members, while working with Clients to ensure sales, profit, and Client service objectives are met.

Responsibilities:

Assists Clients You seek out clients and do whatever you can to ensure they have an amazing experience through great service, targeted selling, and product application. You listen, help, and you make them want to come back.

Creates a learning environment You feel that sharing your expert knowledge around service, sales, and product to be very rewarding. You are comfortable coaching your peers and you encourage the team to ask you questions. You love seeing that look on a team member's face when a concept or idea clicks!

Drive for results You take direction and participate in action plans to drive the business. It's easy and natural for you to rally people together to work toward a common goal.

Participates in operations You take pride in your work, keeping your assigned area well-stocked, well-merchandised, and hygienic. You enjoy working as a team to maintain a beautiful environment for your clients to shop.

Supports company programs You are happy to participate in and represent company programs that positively impact the business. You are comfortable discussing reward programs and inviting clients to special events.

Skill and Characteristics:

Knowledge of Beauty Industry You are plugged in to all of the latest beauty trends and are constantly seeking new information to share with others.

Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others

Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes

Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency

Job Title: Senior Education Consultant

  • Twelve Oaks Mall

Location: Novi, MI, United States

  • Twelve Oaks Mall 27150 Novi Rd

Job ID: 1058108

J.C. Penney Company Inc.

Plano, Texas



See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Macys Seasonal Asset Protection Security Guard Flex Twelve Oaks Mall

Macy's, Inc.

Posted 2 days ago

VIEW JOBS 11/13/2018 12:00:00 AM 2019-02-11T00:00 713107416 Job Overview: The Seasonal Asset Protection Security Guard's primary responsibility is to work as part of a team and maintain a strong focus on customer service to meet department and store objectives for deterring theft and ensuring a safe business environment. This position involves long periods of standing. In most instances the Seasonal Asset Protection Security guard will stand at a customer and/or employee entrance/exit door(s) for long periods of time and/or walk through high shortage departments to deter theft and provide customer service. In order to present our customers with the best holiday shopping experience, many of our Seasonal associates arrive prior to store opening and remain after closing to ensure we are ready to make Macy's magic. Seasonal associates will have the opportunity to work a flexible schedule on a temporary basis, which may include early mornings, evenings, weekends and busy events such as the day after Thanksgiving and the day after Christmas. And don't forget - just in time for holiday shopping, you will receive an employee discount of up to 20% starting your first day! Any schedule hours listed in the job posting title are subject to change based on business needs. All holiday associates may be required to work hours other than those stated in the job posting title on weekends, or on key holiday events such as the Friday after Thanksgiving. Essential Functions: * Deter theft by offering customer service * Remained stationed at a fixed post, i.e entrance/exit doors, for long periods of time for extended periods of time to provide a strong visible presence * Communicate with the Asset Protection Department * Respond to customer and associate incidents to facilitate first aid and minimize company liability * Assist Detectives with the Recovery of stolen merchandise * Successfully complete all Asset Protection training requirements and maintain personal certifications as required by law * Works on special assignments, investigations, and surveillance as directed by Store Asset Protection Manager * Perform other duties as needed * Follows shortage programs and procedures * Perform these functions in an efficient manner, as directed by the Supervisor * Regular, dependable attendance and punctuality Qualifications: Education/Experience: * High School Diploma or equivalent. * Some college is desirable. * Completion of Store Agent Training program required upon assignment to position. Communication Skills: * Effective written and verbal skills, ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. * Excellent written and verbal communication skills. Mathematical Skills: * Basic math functions such as addition, subtraction, multiplication, and division. * Able to use a calculator Reasoning Ability: * Self-starter, able to work independently and as part of a team and must have good time management skills. Physical Demands: * This position involves long periods of standing and remaining stationary. * It also involves regular walking, hearing, and talking. * Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Other Skills: * Ability to think and act clearly in possible stressful and hostile situations. * Ability to collaborate and function as a member of a team. * Must possess a strong sense of urgency. * Collaborate and function as a member of a team. * Must possess a strong sense of urgency. Work Hours: * Flexible with scheduling and available to work retail hours, which will include early morning, day, late evening, weekends, and/or holidays. * You must be available to work Thanksgiving Day, the day after Thanksgiving, Saturday after Thanksgiving and the entire week before Christmas and the entire week of Christmas. This job description is not all inclusive. In addition, Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. Macy's, Inc. Novi MI

Senior Education Consultant - Twelve Oaks Mall

J. C. Penney Company, Inc.