Senior Education Consultant - Towne East Square

J. C. Penney Company, Inc. Wichita , KS 67251

Posted 2 months ago

Senior Education Consultant

  • Towne East Square

Location: Wichita, KS, United States

  • Towne East Square 7700 E Kellogg Dr

Job ID: 1058007

Date: October 12, 2018

Job Description

General Description

At JCPenney, we share a passion for serving customers, supporting our communities and being the best retailer for all families. As a company founded on the Golden Rule, our success is rooted in the belief that we treat everyone the way we would want to be treated.

At every touchpoint, customers will discover stylish merchandise at incredible value from an extensive portfolio of private, exclusive and national brands. Reinforcing this shopping experience is the customer service and warrior spirit of approximately 98,000 associates across the globe, all driving toward helping customers find what they love for less time, money and effort.

Working at JCPenney means joining a dedicated team of associates who are encouraged to be uniquely themselves in a safe, caring and welcoming environment. It is a place where careers prosper, accomplishments are celebrated and diversity flourishes. It's a place that's meant for you.

Are you passionate about sharing your knowledge with others and developing them for success? Are you constantly reviewing magazines, TV shows, and blogs to learn about the latest beauty trends?

Do you enjoy interacting with people on a personal level and helping make their lives better through your beauty advice? Wellbeing a SEPHORA Senior Education Consultant in the new JCPenney might be the position for you! Come be a part of our team.

The Senior Education Consultant teaches and trains new beauty information to team members, while working with Clients to ensure sales, profit, and Client service objectives are met.

Responsibilities:

Assists Clients You seek out clients and do whatever you can to ensure they have an amazing experience through great service, targeted selling, and product application. You listen, help, and you make them want to come back.

Creates a learning environment You feel that sharing your expert knowledge around service, sales, and product to be very rewarding. You are comfortable coaching your peers and you encourage the team to ask you questions. You love seeing that look on a team member's face when a concept or idea clicks!

Drive for results You take direction and participate in action plans to drive the business. It's easy and natural for you to rally people together to work toward a common goal.

Participates in operations You take pride in your work, keeping your assigned area well-stocked, well-merchandised, and hygienic. You enjoy working as a team to maintain a beautiful environment for your clients to shop.

Supports company programs You are happy to participate in and represent company programs that positively impact the business. You are comfortable discussing reward programs and inviting clients to special events.

Skill and Characteristics:

Knowledge of Beauty Industry You are plugged in to all of the latest beauty trends and are constantly seeking new information to share with others.

Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others

Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes

Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency

Job Title: Senior Education Consultant

  • Towne East Square

Location: Wichita, KS, United States

  • Towne East Square 7700 E Kellogg Dr

Job ID: 1058007

J.C. Penney Company Inc.

Plano, Texas



See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Store Lead Towne East Square Part Time

Children's Place

Posted 1 week ago

VIEW JOBS 11/7/2018 12:00:00 AM 2019-02-05T00:00 Location: Wichita, KansasJob Summary:The Store Lead will be responsible for supporting the Store Leadership Team by completing cash-wrap operations, opening and closing procedures, and acting as Leader on Duty (LOD). The Store Lead will represent the brand, operate in a professional manner, engage customers, maintain store standards, and support teamwork and employee development. Responsibilities: Key Accountabilities: * Assist in developing talent through the training of associates, including giving in-the-moment coaching conversations * Partners with Store Manager to address an performance concerns with associates * Support and participate in all company training and development initiatives * Foster a positive work environment and provides direct, objective feedback in a timely manner * Assess performance and provide the appropriate level of feedback on a daily basis and during the annual performance review process * Motivate and inspire the associates to build brand loyalty and create a positive store environment for both internal and external customers * Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor and maintain high standards throughout the store while ensuring the integrity of the brand * Represent the company in a professional and positive manner * Support the management team to maximize productivity through operational and product knowledge, customer service and participating in an completing key store initiatives * Participate in the Leader on Duty (LOD) program by providing an exceptional customer shopping experience, and driving store profitability while leveraging payroll * Process payroll weekly * Modify schedule based on business climate * Help maintain a clean, organized, and efficient stockroom, adhering to set policies * Ensure Environment (CRE) Standards & Safety requirements are being met Education and Experience: * High school diploma or equivalent * 1-3 years previous retail experience * Must be at least 18 years of ag Skills and Behaviors: * Excellent customer engagement * Must be detail oriented * Ability to prioritize tasks * Ability to work in team environment * Ability to give and receive performance-based feedback * Must embrace self-development * Must be an effective communicator * Must be adaptable and flexible to changing priorities * Excellent time management, planning, and organization skills * Proficient in Microsoft Office * Ability to adapt to and learn internal applications * Ability to work a flexible schedule, including weekends, to meet business needs and the PT/FT Availability Requirements set by the Company * Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs Children's Place Wichita KS

Senior Education Consultant - Towne East Square

J. C. Penney Company, Inc.