Senior District Leader, Technical-Us-Eagle

Regis Haircare Corporation Grand Junction , CO 81504

Posted 5 months ago


The Senior District Leader is responsible for the operations, guest experience, team development and overall performance of the salons that they directly supervise. Their major function is to lead the results, team and the guest experience in their salons. They should coach and develop the team and lead by exemplifying excellent guest service and make operational decisions as if they are a business owner.


  • Demonstrate ability to run a profitable business

  • Strong team-building and interpersonal skills

  • Strong organization and time management skills

  • Demonstrate positive attitude

  • Exercise good judgment

  • Lead and drive change through strong communication and personal leadership

  • Demonstrate adaptability and flexibility to changing needs

  • Deliver an excellent guest experience

  • Understand guest needs and trends

  • Demonstrate accountability, dependability and ethics

  • Travel to salons, meetings, training sessions Essential Functions

Manage from the Floor:

  • Travel to other salons in the district up to 5 full days each week

  • Ensure visibility within the salon by leading, coaching and mentoring the team during routine visits.

Development of the Team:

  • Responsible for creating a culture consistent with our HAIR values. Build necessary business relationships and create an environment of development. Responsible for building a high performing team that works together to achieve results.

  • Recruit and train Salon Managers and Stylists. Partner with Human Resources to ensure that open positions are filled quickly with the best talent and that the team is on-boarded and receives coaching and training to continuously improve their skills and service levels.

  • Ensure a high level of employee satisfaction through strong leadership with the objective of retaining the best talent.

  • Coach and communicate with Salon Managers to develop Stylists for promotion to Salon Manager positions.

  • Develop Salon Managers for promotion to other leadership positions.

  • Ensure that performance management is executed through recognition and coaching. Document important conversations. Measure performance and provide coaching as necessary. Terminate nonperforming Salon Managers and other staff as needed. Revised June 2017

  • Ensure that technical training is provided as necessary to increase performance and guest satisfaction.

Profit and Loss (P&L) Responsibility:

  • Achieve sales, contribution and expense goals in all salons they supervise.

  • Train Salon Managers on P&L responsibilities.

  • Utilize management information tools and analyze financial reports to identify and address trends and issues in salon performance.


  • Ensure that salons are visually set following company direction and that promotional displays are coordinated and executed.

  • Ensure that merchandise is replenished and that inventory is managed through cycle counts. Coach Salon Managers on these responsibilities for their salons.

Guest Experience:

  • Maximize employee hours through schedule optimization. Schedule to the needs of the business to ensure the highest level of guest satisfaction, sales performance and expense management.

  • Coach to brand specific service expectations (Moments of Truth or 360). Ensure the highest level of guest satisfaction.

  • Handle and resolve guest concerns and issues as needed.

Salon Experience/Administrative Tasks:

  • Ensure Salon Managers are keeping up with the cleanliness and maintenance of their salons along with all compliance requirements applicable to state and local sanitation rules. Enforce and promote all corporate policies, procedures and work rules.

  • Ensure Salon Managers are following closing procedures that are adhered to by all staff and that daily bank deposits are being made.

  • Ensure that the assets of each of their salons are protected and that asset protection policies are adhered to.

  • Ensure other salon tasks related to salon operations are completed by staff, including but not limited to: answering telephones, stocking shelves, taking cycle counts/inventory, and other duties as assigned.

  • Ensure all staff licenses are current, valid and posted as required.

  • Ensure all items required by state and federal law are posted in all salons as directed by the company.

  • Maintain and uphold safety standards by identifying and correcting conditions that affect salon safety.

  • Ensure salons are open for all posted hours and making arrangements for coverage of employees' shifts, if necessary.

  • Manage the execution of salon openings and closings as needed.


  • Previous management experience.

  • Ability to work a flexible schedule, including nights and weekends. Frequent overnight travel may be required.

  • Ability to travel between salons on a daily basis.

  • Ability to coach exceptional guest service and performance of quality services.

  • Team player with strong leadership qualities. Ability to multi-task and work at a fast pace while demonstrating good judgment and time management skills.

  • Communicate effectively with salon team, peers, supervisors and guests.

  • Strong training and presentation skills

  • Ability to read and analyze various salon reports.

  • Great reading, writing, math and computer skills required.

  • Valid driver's license and be insurable for motor vehicle use.

Physical Requirements

  • Ability to effectively communicate with staff, peers, supervisors and support partners.

  • Ability to effectively communicate with guests regarding services offered and requested, as well as regarding guest needs and desires with regards to such services.

  • Visual observation of guest's hair, including close vision, color vision and the ability to adjust focus.

  • Frequent standing and walking for long periods of time.

  • Continuous exposure to various chemicals and fragrances used in performing services and styling hair, including but not limited to permanent solutions, straightening solutions, shampoos, conditioners, hair spray and guest perfume.

  • Occasional lifting up to 50 lbs.

  • Ability to reach between shoulder level and above-shoulder-level height to stock shelves and retrieve product/supplies from cupboards and shelves.

  • Ability to twist and bend to sweep hair off the floor after service.

  • Occasional pushing and pulling to move styling chair.

  • Ability to drive at least four hours at a time as required in assigned region

  • Ability to frequently travel by air with overnight lodging

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
IT Technical Lead Rapid Response

Jabil Circuit

Posted 1 week ago

VIEW JOBS 11/25/2019 12:00:00 AM 2020-02-23T00:00 At Jabil, we empower the brands who empower the world – it's our reason for being and the guiding force that's driving us to become the most technologically advanced manufacturing solutions provider on the planet. Whether we're serving one of the world's biggest and best known brands or the coolest tech startups, our resolve never wavers. We share common desires with these brands: to make the world a better, safer and cleaner place. JOB SUMMARY Provide technical leadership for enterprise information technology efforts, including the design, development and delivery of technology-enabled applications, products and services. Provide solutions to technical issues, and be responsible for meeting project schedules and ensuring the delivered solution meets the technical specifications and design requirements. The Technical Lead will drive the proficiency within the team, assure best practices are followed, support the delivery of quality solutions, and assist management in meeting strategic initiatives. ESSENTIAL DUTIES AND RESPONSIBILITIES * Ability to work in a technical lead role to coordinate a team of resources to ensure quality and timely delivery of projects. * Works with functional managers to establish and maintain technical standards and guidelines for their area. * Works with functional manager to review and evaluate new technologies that may be beneficial to current and upcoming project work. * Participate in the technical design review process to ensure high quality technical designs. * Plan and oversee the development and support of specific IT areas and systems * Plan and direct activities related to introducing new services, products and processes * Coordinate technical tasks and work effort * Acts as an escalation for technical issues and support. * Identifies and communicates risks to the business. * Contributes in defining new business requirements. * Performs research and analysis on new technology and business practices with the team. * Align solutions within the overall IT strategy. * Assures best practices are defined and followed. * Drives consistency across applications and projects wherever possible. * Develop and direct activities to increase systems and application availability * Act as a liaison for the technical team to the project management team and IT management * Communicate regularly with internal and external customers * Comply and follow all procedures within the company security policy. * May perform other duties and responsibilities as assigned. KNOWLEDGE REQUIREMENTS * 5 years experience as Rapid Response Administrator * Experience with Level 3 support of Rapid Response application * Intermediate to advanced experience working with scenarios, analytics, control tables, authoring, data administration and mapping, data model design, managing exiting resource types and validation within the Rapid Response tool. * Experience and knowledge of general database design a plus * Coach and mentor support staff to deliver excellence to every internal and external customer. * Drives and facilitates thought leadership from Sr Management in support of developing new and differentiated capabilities * Interfaces with the customers, business units, functional and divisional leads to understand and translate pain points to ultimately drive maximum service level to the customer (e.g. coordinating necessary developments) * Provides training and coaching to the support community to ensure the most efficient use of solutions, products and services, including new tool developments and enhancements * Releases new tools into a global Production environment. * Performs initial assessments and gap analysis between the business requirements and the toolset functionality * Identify opportunities for continuous improvement of Jabil's Supply Chain capabilities and tools. * Strong knowledge of supply chain systems, data technologies and processes including but not limited to ERP integration EDUCATION AND EXPERIENCE REQUIREMENTS * Bachelor's degree required. Master's degree preferred. * Minimum of 7 years experience in a supply chain or manufacturing environment with extensive experience working in the area of supply chain solutions * Experience working directly with the internal business units and/or external customers Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identify, age, disability, genetic information, veteran status, or any other characteristic protected by law. Jabil Circuit Grand Junction CO

Senior District Leader, Technical-Us-Eagle

Regis Haircare Corporation