Senior Director, Strategic Employee Relations

Quest Diagnostics Incorporated Secaucus , NJ 07096

Posted 2 weeks ago

Job Description

The Senior Director of Strategic Employee Relations will serve as a key partner and trusted advisor to our senior leaders and manage a team of Employee Relations Partners who work with the managers, human resources and employees to provide guidance and direction strengthening working relationships across all levels of the organization, strengthening engagement, and increasing productivity and retention.

Employee and Labor Relations Strategy

Through team collaboration help develop a strategic and proactive approach to Employee Relations and Labor Relations. Establish the long term-vision, goals, and strategies to continue to refine Quest's employee relations activities. The leader will be responsible for the development, interpretation, and administration of employee and labor relations policies and practices.

Business Partnering and Operational Excellence

Leads 20+ person organization to provide day-to-day advice and guidance to employees, HR professionals and managers on a wide range of employee relations topics such as:

  • Performance management issues, FMLA, disability or other health-related issues, claims of unfair treatment, discrimination or harassment to ensure fair, equitable, objective and consistent treatment of employees.

  • Advise on workplace issues and disciplinary actions including terminations, warnings and grievances, workforce reductions, and strategic initiatives such as acquisitions and divestitures

  • Provide advice and counsel to People functional leads, managers and employees on performance related issues, including succession planning, employee development, compensation and benefits and performance improvement

  • develop, implement and maintain tools to enhance managers' and HR's understanding of appropriate handling of workplace issues, i.e., checklists, RIF tools, etc.

  • Develops training programs for Leaders and HR

  • Acts as a credible, trusted advisor to senior HR and business leaders.

  • Communicates with employees regarding employee relations concerns.

  • Oversees workplace investigations.

  • Partner with legal on complex Employee Relations issues

Effective Labor Relations

  • Researches, develops, interprets, and administers union contract(s) regarding wages, benefits, employee working conditions, health care, pensions, union and management practices, grievances, and other contractual provisions

  • Advises on the administration of the employee and labor relations policies, collective bargaining agreements and acts as an information resource for such matters

  • Reviews all collective bargaining agreements and contributes to any contract negotiations. Including analysis of bargaining issues, researching, drafting and analyzing contract proposals and counterproposals for all local contract negotiations.

  • Provide guidance to management and leadership teams in navigating various employee and labor relations related issues to minimize potential employment related risk and liabilities.

  • Effective strategy for positive employee relations, Preparing and maintaining a playbook for response strategy for LR issue.

Analysis and Process Improvement

  • Develop processes that allow the operation to improve productivity and scale according to organizational goals and business needs.

  • Leverage analytics to provide insights to HR and business leadership on employee relations trends and engagement opportunities

  • Continuously enhance team capabilities to strengthen analytical insights, trend monitoring and a proactive Employee Relations agenda

  • Research, identify, and interpret current and emerging employee relations issues, trends, and opportunities; develops and implements responsive programs, initiatives, and communications

  • Audit existing processes and workflows, augment, streamline and refine as required by new policies, laws, and company initiatives

QUALIFICATIONS

Required Work Experience:

  • 10+ years' experience in employee relations and Human Resources

  • Leadership of dispersed team of HR/ER professionals

  • Experience in Union organizing activities

  • Demonstrated knowledge of HR management, policies, best practices and procedures.

  • Demonstrated knowledge of state and federal employment laws.

  • Demonstrated knowledge of HRIS system(s)

Preferred Work Experience:

N/A

Physical and Mental Requirements:

N/A

Knowledge:

N/A

Skills:

  • Strong interpersonal and consulting skills with the ability to build relationships with, influence, and coach leaders across all levels of the organization and hold them accountable to metrics

  • Ability to work effectively in a matrix organization and build strong relationships across functions and teams

  • Effective conflict resolution, facilitation, and consultation skills and skill in fact-finding, analysis, problem-solving and consulting to identify problems and recommend solutions

  • Excellent judgment, political sensitivity, and ability to maintain confidentiality and act collaboratively and discreetly

  • Independent thinker that can provide strategic thought leadership

  • Ability to collect and analyze data, qualitative and quantitative, to set the strategic direction for their work

  • Outstanding project management skills with strong attention to detail and ability to efficiently and simultaneously manage multiple multi-month projects to completion

  • Excellent written, verbal, and presentation communication skills

EDUCATION

Bachelor's Degree(Required)


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Employee Relations Specialist Supervising Associate Employee Investigations Team (Eit)

Ernst & Young LLP

Posted 1 week ago

VIEW JOBS 11/30/2022 12:00:00 AM 2023-02-28T00:00 <p>At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.</p><p>Job description</p><p>At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.</p><p>The opportunity</p><p>As an Employee Relations Specialist, you will conduct and manage employee relations matters from start to finish. You will partner closely with colleagues in Talent to address and resolve on the job teaming issues and other issues that are typically reviewed by Talent with consultation from an EIT investigator. You will also manage EIT metrics and reporting for key stakeholders and maintain the Employee Relations Center of Excellence Share Point site.</p><p>Your key responsibilities</p><ul><li><p>Partnering with Talent to manage employee relations matters.</p></li><li><p>You will maintain and track all matters in a centralized database, follow documentation and reporting standards, and maintain confidentiality. In addition, you may conduct detailed reporting and analysis to look for trends and make recommendations for employee trainings, awareness, communications and more.</p></li><li><p>You will manage EIT metrics and reporting for key stakeholders.</p></li><li><p>You will maintain the centralized Employee Relations Center of Excellence Share Point site.</p></li></ul><p>Skills and attributes for success</p><ul><li><p>You will have solid knowledge of HR law &amp; practices and/or investigation/employee relations experiences.</p></li><li><p>You are a self-starter who can work independently to manage various priorities and your time.</p></li><li><p>You should be comfortable inputting, analyzing and interpreting data in Excel.</p></li><li><p>You have strong communication skills, written and verbal (experience interviewing a plus)</p></li><li><p>You will have experiences interpreting highly sensitive data related to employee relations concerns and maintain the highest levels of confidentiality.</p></li></ul><p>To qualify for this role, you must have</p><ul><li><p>5+ years of related experience</p></li><li><p>Ability to interact with individuals at all levels within the firm and maintain professionalism and confidentiality</p></li><li><p>Solid project management and ability to coordinate multiple projects simultaneously</p></li><li><p>Excellent written and verbal communication skills, interviewing experience a plus</p></li><li><p>Strong analytical skills, must be comfortable reviewing data for trends within Microsoft Excel</p></li><li><p>Solid networking skills and the ability to build relationships</p></li><li><p>Works independently</p></li><li><p>Bachelor's degree or equivalent work experience</p></li></ul><p>Ideally, you'll also have</p><ul><li><p>3+ years Human Resources and/or Employee Relations experience</p></li><li><p>May have Society for Human Resource Management (SHRM) certification, Project Management Professional (PMP) certification, or Myers Briggs Type Indicator (MBTI) certification, but not required</p></li><li><p>Attention to detail</p></li><li><p>Ability to quickly learn the business of the firm</p></li><li><p>Solid understanding of internal practices and procedures</p></li></ul><p>What we look for</p><p>We are looking for individuals that have a strong business acumen and personal leadership. Innovative, creative thinkers who are strategic, collaborative, and consultative and who can bring a fresh perspective will thrive in this environment.</p><p>What we offer</p><p>We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The salary range for this job in most geographic locations in the US is $67,900 to $ 123,300. The salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $81,500 to $140,100. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.</p><ul><li><p>Continuous learning: You'll develop the mindset and skills to navigate whatever comes next.</p></li><li><p>Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way.</p></li><li><p>Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs.</p></li><li><p>Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs.</p></li></ul><p>If you can demonstrate that you meet the criteria above, please contact us as soon as possible.</p><p>The exceptional EY experience. It's yours to build.</p><p>EY | Building a better working world</p><p>EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.</p><p>Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.</p><p>Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.</p><p>EY is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.</p><p>EY is committed to providing reasonable accommodation to individuals with disabilities. If you are a qualified individual with a disability and either need assistance applying online or need to request an accommodation during the interview process, please call 1-800-EY-HELP3, type Option 2 (HR-related inquiries) and then type Option 1 (HR Shared Services Center), which will route you to EY's Talent Shared Services Team or email SSC Customer Support at ssc.customersupport@ey.com.</p><br> Ernst & Young LLP Secaucus NJ

Senior Director, Strategic Employee Relations

Quest Diagnostics Incorporated