Experian is the leading global information services company that is powering opportunities to create a better world. We provide data, technology, consulting and analytical tools to our clients around the world. Businesses rely on us to manage risk, prevent fraud, automate decision-making, improve customer experience and reduce customer friction. In our quest to build a team of thought leaders in solving client business needs, we encourage talented and energetic professionals to apply.
In the Senior Strategic Account Director role, you will provide leadership to one of our strategic accounts. Responsibilities include:
Leading the Strategic Account Team for one of Experian's most critical multi-million-dollar relationships
Creating a vision, strategy and account plan for the team to achieve revenue objectives and to develop client loyalty that results in greater shares of client expenditures for Experian solutions
Building and executing strategies to address new opportunities across the Experian CSDA North America Client set
Orchestrating strategic senior client engagement and team interactions, including Executive Sponsor
Maintaining an up-to-date knowledge of market and industry trends and developments - using this knowledge to create insight
Acting as strategic advisor and not a vendor; investing in understanding the customer's world (i.e., their market, products and opportunities).
Identifying and removing any barriers to achieving goals
Performing management functions in the area of monthly reporting and region tracking
Providing strategic direction and tactical insights to refine the go to market strategy for Experian's strategic initiatives.
Owning achieving Credit Services and Decision Analytics (CSDA) revenue goals while ensuring client satisfaction, and employee engagement; manages the pipeline for CSDA
Owning account planning for all BU teams providing solutions in North America to the client
Leading client business reviews and Executive Briefings (One Experian)
Opening doors for other business group Account Executives
Accountable for data and reporting accuracy (dashboards, forecast and GAP reporting)
BS/BA Degree in general business, marketing or related major required, MBA Preferred
Ability to think, plan and execute strategically and respond tactically when driving results on behalf of the client and Experian
Ability to engender client confidence through thought leadership and insight based on keenly relevant to the client's business objectives and strategy
Ability to effectively influence senior level executives
Ability to establish consultative business relationships with existing and new contacts within the organization.
Ability to establish and communicate crystal clear expectations internally and externally
Excellent organizational, goal setting, analytical and planning skills
Understanding of credit services and decision analytics solutions, credit decisioning and credit scoring applications
Excellent written and verbal communication skills with the ability to successfully relate to people at all levels
Ability to travel
Working for a leading FTSE 50 global information services company is just one of the rewards of joining Experian. Our benefits package is designed to reward contribution and loyalty and to attract the kind of talented individuals who have their pick of employers. That is why we offer a highly competitive package which comprises:
Competitive base salary
Aggressive bonus plan
Core benefits including: full medical, dental, vision, matching 401K and the opportunity to work with a global leader
Experian is listed on the London Stock Exchange (EXPN) and is a constituent of the FTSE 100 Index. Total revenue for the year ended March 31, 2018 was $4.6 billion. Experian employs approximately 17,000 people in over 40 countries.