Senior Director, Sales Compensation

Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living. The Senior Director, US Sales Compensation is responsible for overall strategic commission design, commission execution oversight/management, payout and commission communications.

What will you be doing?

• Responsible for actively leading in commission design sessions with the leadership team and working with team to translate the outputs into a written commission plan and/or commission program document

• Overall plan development includes both strategic direction and financial modelling capabilities to ensure any plan changes drive the company objectives on both the top and bottom line.

• Responsible for partnering with internal stakeholders to develop new and creative commission programs and / or commission plan elements that resonate with agents; align with corporate objectives and enhance the overall agent experience

• Responsible for maintaining and evolving all existing commission plan documents and developing new commission plan documents as needed; this includes comparing to the prior year prior season and identifying all deltas and working with the leadership team to drive final decisions

• Responsible for partnering directly with the analytics team to ensure commission plan designs can be supported implemented and scaled thereby supporting timely and accurate commission payments

• Responsible for leading the Manager commission process including target setting across all agent levels; maintenance of an accurate manager listing; and regular reviews of data to ensure trending is reasonable and appropriate in advance of lock down

• Responsible for leading highly effective and efficient cross-functional stand up meetings with the internal cross functional team to drive accurate complete and timely commission payouts to Sales Agents Sales Managers and Senior Sales Managers

• Serve as the primary liaison to the commission implementation team and provide detailed updates regarding commission changes to guide their implementation updates and changes

• Accountable for administering commission programs and perks for select groups of agents in accordance with the plan design

• Develop content as appropriate for the cross-functional weekly commission Forum meeting

• Responsible for developing and/or presenting sales facing communications (emails policies or presentations) outlining commission plan changes

• Serve as a primary point of contact for the Sales Directors and ensure prompt and accurate resolution of escalations

• Identify operational efficiencies including self-service tools and work cross functionally to implement and drive overall efficiencies throughout the variable commission process across levels and employee types

• Leverage strong analytical skills business knowledge and financial acumen to evaluate variable commission outputs for reasonableness

• Ability to synthesize and summarize data into executive summaries that is easy to consume and clearly relays pertinent points

• Team Development & Management

• This leadership role will be responsible for recruiting, retaining, and developing a team of Directors, Managers, and other professionals. Passion for leading people, including the ability to work with diverse skill sets; and proven success building, coaching and developing high performing teams.

Location: Memphis, TN or US Field / Remote

What will you need to be successful?

10 years demonstrated compensation leadership preferably in the orthopaedic commercial market or 7 plus years in sales compensation, plus proven management experience at the Director level capacity.

Ability to manage 2-4 direct reports / 8 indirect reports

Strong business and financial acumen

Strong communication skills (written and verbal) including group presentations

Creative problem solver with the ability to articulate financial and agent experience impacts

Self-motivated with an extremely strong sense of urgency

Robust analytical skills required to understand the impact of commission changes and review datasets for reasonableness and commission plan compliance

Highly organized with a demonstrated ability to drive priorities and accountability throughout the commission process that crosses several functional areas with critical timelines and activities

Ability to thrive in a fast paced environment with competing priorities

Strong written and verbal communication skills required to design and present commission plans to the Sales Team in a factual yet compelling manner

Ability to review data files for accuracy in comparison to variable commission plans by Position and Level Ability to review data files for accuracy in comparison to variable commission plans by Position and Level Ability to influence teams and matrix manage internal resources

Time management skills to adhere to strict deadlines

Proven ability to successfully manage multiple projects in a dynamic environment with a sense of urgency

Willingness to "roll up sleeves" to perform at all levels and assist in areas outside of core responsibilities

Excellent verbal, written and presentation skills

Travel: Domestic travel up to 30%

You Unlimited.

• Inclusion, Diversity and Equity - We are committed to welcoming, celebrating and thriving on Diversity! Learn more about Employee Inclusion Groups on our website (https://www.smith-nephew.com/)

• Your Future: 401K Matching Program, 401k Plus Program, Discounted Stock Options, Tuition Reimbursement

• Work/Life Balance: Flexible Personal/Vacation Time Off, Paid Holidays, Flex Holidays, Paid Community Service Day

• Your Wellbeing: We offer Medical, Dental, Vision, Health Savings Account (Employer Contribution of $500+ annually), Employee Assistance Program, Parental Leave, Fertility and Adoption Assistance Program

• Flexibility: Hybrid Work Model (For most professional roles)

• Training: Hands-On, Team-Customized, Mentorship

• Extra Perks: Discounts on fitness clubs, travel and more!

Smith+Nephew provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

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