Sr. Director of Solution Architecture owns the technical and strategic deliverables for a set of clients who utilize our digital solutions (email, mobile, social, web, display). Primary responsibilities include resource development, new business development, and solution architecture decisions.
Must possess excellent verbal and written communications skills and be able to resolve conflicts both inside and outside their organization. Involved in translating corporate objectives into relevant tangible goals for their team then determining, capturing, and reporting the lead and lag measures throughout the organization.
Oversee technology architecture, design and delivery for assigned digital clients
Manage matrixed or direct resources within the digital organization. Collaborate with project leads to ensure that resource and revenue forecasts are aligned and that project hours forecast during sales process are tracking with actuals.
Manage open reqs and shift resources across projects as needed. Validate input to resource forecasting tools.
Meet with clients, account services, and project management teams regularly to keep technology offerings are consistent with vertical specific needs. Stay abreast of latest technology trends and all of Epsilon's product offerings, integrating them with client roadmaps
Provide thought leadership and architectural advice to clients within your vertical
Responsible for business development process within the vertical including technology design and pricing (infrastructure cost, build hours, manage hours, and all assumptions used to calculate pricing), defining, creating and/or presenting proof-of-concept demos and sales materials.
Manage career paths by coaching and mentoring direct and indirect reports. Set and regularly review the team's strategic goals and adjust them to stay in line with corporate goals.
Hold associates accountable for their work by setting expectations, achieving commitments, providing feedback, and evaluating effectiveness. Collaborate with peers for succession planning
Communicate effectively with direct supervisor and upper management in support of the client, solution, or project. Synthesize relevant information on key milestones, success criteria, and risks. Escalate critical issues appropriately.
Work with portfolio leads, client owners, and technical management to ensure that implementation teams deliver solutions as promised. Roll in as needed to provide leadership and guidance during crisis
Develops best practices and champion them within the organization.
Up to 30% travel required by client and business development needs.
Conditions of Employment
All job offers are contingent upon successful completion of certain background checks which unless prohibited by applicable law may include criminal history checks, employment verification, education verification, drug screens, credit checks, DMV checks (for driving positions only) and fingerprinting.
Great People, Deserve Great Benefits
We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career. From tuition reimbursement to scholarship programs to employee stock purchase plans and 401(k)s, we offer associates a variety of benefits that work as hard for them as they work for us.
Epsilon is an all-encompassing global marketing innovator. We provide unrivaled data intelligence and customer insights, world-class technology including loyalty, email and CRM platforms and data-driven creative, activation and execution.
Epsilon's digital media arm, Conversant, is a leader in personalized digital advertising and insights through its proprietary technology and trove of consumer marketing data, delivering digital marketing with unprecedented scale, accuracy and reach through personalized media programs and through CJ Affiliate, one of the world's largest affiliate marketing networks. Together, we bring personalized marketing to consumers across offline and online channels, at moments of interest, that help drive business growth for brands. An Alliance Data* company, Epsilon employs over 8,000 associates in 70 offices worldwide. For more information, visit www.epsilon.com and follow us on Twitter @EpsilonMktg.
Alliance Data provides equal employment opportunities without regard to race, color, religion, gender, age, national origin, disability, sexual orientation, gender identity, veteran status or any other characteristic protected by law.
For San Francisco Bay Area:
Alliance Data will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of San Francisco Police Code Sections 4901 - 4919, commonly referred to as the San Francisco Fair Chance Ordinance
Alliance Data is an Equal Opportunity Employer.
Alliance Data will provide accommodations to applicants needing accommodations to complete the application process.
Any applicant offered employment will be required to establish that they are legally authorized to work in the United States for Alliance Data.
Alliance Data participates in E-Verify.
Alliance Data will consider for employment qualified applicants with criminal and credit histories in a manner consistent with the requirements of all applicable laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.