Senior Director Of Product Management, Solutions & Growth

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Job Category

Product

Job Details

About Salesforce

We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.

We are looking for an innovative experienced product leader with a track record for driving GTM capabilities for new and established products from concept to successful delivery and market leadership. This role will report to the GM, will work closely with product leadership, and will be responsible for guiding sales strategy, field enablement, driving strategic deals, partnering with GSIs, and bringing insights from the field back into the Product organization.

The role is highly cross-functional and requires a candidate that enjoys navigating ambiguity, working in a fast-paced startup like environment, aligning exec stakeholders, collaborating with teams across time-zones and thinking globally. This leader is responsible for ACV and pipeline growth, working in strong collaboration with Industry Solution and Strategy team, sales, sales enablement, alliances, marketing and other products teams. This individual is expected to work with senior level customer stakeholders to drive adoption.

Responsibilities:

1.Be a domain expert for our entire Commerce Cloud portfolio

a. You are seen as an expert in our portfolio and specifically in its application to our customers' needs

b. You can present at the most senior-level customer meetings and can easily cover for the GM when unavailable

2.Responsible for delivering and/or executing the following key aspects of the Commerce Cloud GTM motions:

a. Building and running a scalable program for strategic customer acquisition

b. Working with our key partners

c. Bringing together international needs from Distribution and Customers

d. Partner with GM & CRO to validate weekly GM forecast submissions

3.Responsible for contributing to key aspects of the Commerce Cloud business:

a. Defining market needs

b. Setting product vision and strategy

c. Roadmap communication

d. Enablement of our field

e. Regular evaluation of our pricing & packaging and bundles for buyer and seller optimization

4.Build and run a scalable approach to strategic customer meeting requests, both leading these meetings directly and building an approach to scale how we can bring the right talent to the right meetings.

5.Customer engagement

a. Engage directly with customers during pre-sales and post-sales implementations to drive sales and enablement and ensure the product will help them reach their desired business outcomes.

b. Present product and roadmap to customer executives in our world-class Salesforce Innovation Center

c. Drive Product Advisory Councils in key regions globally

d. Evangelize our roadmap with our customers, partners and employees

e. Leverage market analysis, competitive knowledge, and customer research to define communication, enablement, and messaging

6.Synthesize the needs across Industries to build common components that can act as multiplier across different Industries.

7.Engage with selected key customers, understand their problems and synthesize findings to inform product strategy and requirements (working with R&I)

8.Work collaboratively across Product, Sales and Service teams to amplify the value of Commerce Cloud to our customers.

9.Develop relationships with relevant Product Managers to ensure a good flow of product information to the field and back to PMs with voice of customer.

10. Represent the entire portfolio with key industry analysts like Gartner, IDC, and more to achieve our stated analyst goals from our V2MOM

11. People

a. Develop and nurture a high-performance team of GTM leaders and link performance to outcomes and our Commerce Cloud V2MOM

b. Recruit and retain high potential GTM leaders

12. Continuous Learning

a. A thirst for leaning in all facets of the job; be it new technology, diving deep into industry concepts, new ways of working or the suite of salesforce products

Qualifications:

• Extreme sense of ownership - own the problem, the process, and the outcome. Some things may need "driving by influence", others may need executing yourself in a hands-on manner, and yet others will need delegation.

• High energy and passion for the job

• Exceptional leadership capabilities. Proven ability to grow, develop, and retain top technical and product management talent.

• Experience managing product management and/or development teams

• Experience in marketing technology products

• Equivalent of 15+ years of product management or similar experience.

• Experience leading and working with teams internationally

• Experience with driving strategic Sales engagements

• Deep domain knowledge of customer engagement processes in B2C and B2B commerce

• Expertise building industry specific solutions and/or selling industry specific solutions to businesses

• Experience in working in fast-paced startup environments

• Strong organizational and analytical skills, excellent written and oral communication skills, including experience in high-level business discussions.

• Bachelor's Degree in Engineering, Computer Science, or related disciplines or equivalent experience in technical leadership roles

• Ability to lead with Salesforce values and culture

• Execute with grace under pressure and sense of humor and camaraderie

• Outstanding interpersonal skills that span across various cultures and professional backgrounds

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Posting Statement

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Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For New York-based roles, the base salary hiring range for this position is $244,500 to $372,900.

For Washington-based roles, the base salary hiring range for this position is $224,100 to $341,900.

For California-based roles, the base salary hiring range for this position is $244,500 to $372,900.

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.