The Senior Director of Development is a dynamic, high-level fundraising position within the Mass General Development Office. The Senior Director is responsible for driving fundraising efforts for Home Base, a Red Sox Foundation and Massachusetts General Hospital Program. Reporting to the Chief Development Officer, Home Base, and partnering with Development colleagues and leadership, key volunteers and administration, the Senior Director is responsible for developing and implementing fundraising strategies that will produce unrestricted and restricted support for Home Base to achieve specific fundraising goals and managing prospects and donors who are at various stages of their relationship with the hospital.
In this non-managerial role, the Senior Director serves as an ambassador of the Development Office and is empowered to represent Development at the hospital within the context of his/her functional responsibilities. The Senior Director follows and enforces office-wide and hospital policies and works collaboratively with his or her peers to solve problems and challenges which may extend outside his or her defined area of responsibility.
The ideal candidate will be highly professional, collegial and entrepreneurial with proven ability to motivate, engage and work collaboratively at all levels. In addition, the role requires understanding of healthcare and of Major Gifts fundraising principles and practices, experience devising and implementing sophisticated cultivation, solicitation, stewardship and revenue partnership strategies, and a history of professional growth in an academic medical center, university or similar organization. Knowledge of the Veteran Community is greatly preferred but is not required.
The position may require domestic and international travel, as necessary.
All applicants must apply online via www.massgeneral.org. Applications must include a current resume and a cover letter detailing applicable experience and accomplishments.
Massachusetts General Hospital is one of the world's top academic medical centers. Founded in 1811, it is the third oldest general hospital in the United States and the original and largest teaching hospital of Harvard Medical School, where nearly all our staff physicians serve on the faculty.
We remain committed to the simple vow of service that our founders made in a letter seeking community support for Mass General's creation: "When in distress, every man becomes our neighbor." More than two centuries later, that promise sustains our commitment to deliver the most advanced and compassionate care to patients and their families. As home to the largest hospital-based research program in the nation, we continue to push the boundaries of what is possible in medicine. And as we strive to make a difference today in the health of communities locally and around the world, we prepare for tomorrow by educating the next generation of healthcare providers and researchers.
Mass General is currently in the midst of launching a bold fundraising campaign with a working goal of $3B. Through this ambitious effort, we seek to align our institutional aspirations in patient care, research, education, and community health with the philanthropic interests of our donors and prospects. No institution is better positioned to have a significant impact on the future of healthcare than Mass General.
Home Base, a Red Sox Foundation and Massachusetts General Hospital Program, is dedicated to healing the invisible wounds for Veterans, Service Members and their Families through world-class clinical care, wellness, education and research. As a National Center of Excellence, Home Base operates the first and largest private-sector clinic in the nation devoted to healing invisible wounds such as post-traumatic stress, traumatic brain injury, anxiety, depression, co-occurring substance use disorder, military sexual trauma, family relationship challenges and other issues associated with service. Since inception, Home Base has served more than 19,000 Veterans and family members with care and support, trained more than 73,000 clinicians, educators and community members nationally and remains at the forefront of discovering new treatments ensuring a brighter future for the 21st century warrior and military family.
The Development Office
The Development Office is a vibrant and collaborative team focused on advancing the hospital's mission of healthcare excellence. We are devoted to nurturing and expanding the philanthropy that makes the pursuit of this mission possible.
We offer a competitive benefits package including generous healthcare and retirement plans, an annual Development team bonus program (based on meeting the fundraising goal) and a flexible work environment. We also provide an array of professional development opportunities.
Principal Duties and Responsibilities
Work with prospects to develop and enhance the relationship to and connection with Home Base and the hospital, ultimately leveraging that relationship to maximize philanthropic giving.
Build a prospect pipeline and actively manage a portfolio of about 125 prospects and donors at the $1M-or-higher level, working in close collaboration with Chief Development Officer, Home Base and other Home Base leadership.
Formulate and document development strategies, follow agreed upon targets for prospect activity and fundraising outcomes, execute moves appropriate to qualification, cultivation, solicitation, and stewardship, and fully document fundraising and donor work in Raiser's Edge.
Successfully solicit and close gifts (outright, life income, bequests, and gifts of assets,) working with Home Base and hospital leadership and senior staff, as appropriate, collaborating with Development colleagues across teams to achieve program and fundraising goals.
Oversee the fundraising progress toward individual and team goal and work toward the successful attainment of those goals according to an approved development plan.
Implement strategic activities/collateral for Home Base and assess return on investment; create and maintain a menu of giving opportunities for Home Base and write case statements and proposals as needed.
Working in coordination with the CDO, assess, develop and execute a plan giving strategy aimed at generating both unrestricted and major gift income for the program to be used for endowment or other strategic priorities
Create, maintain and strengthen relationships with Home Base leadership, hospital leadership, volunteer leaders, researchers and administrative directors.
Work with multiple high-level stakeholders to develop cross disciplinary, big ideas and close transformational gifts.
Participates in the recruitment for volunteer group, councils, and committees.
Implement complex strategic activities/collateral for a fundraising program and assess their effectiveness.
Follow and enforce office-wide and hospital policies and work collaboratively with peers to solve problems and challenges which may extend outside the Senior Director's defined area of responsibility.
Prepare and regularly update progress reports.
Attend regular departmental meetings, engage in healthy and productive debate on office issues, work toward consensus, and carry out assigned action items or follow-up tasks.
Actively participate in the recruitment of new staff within team and occasionally elsewhere in Development.
Engage appropriately and respectfully with hospital staff and colleagues.
Contribute to maintaining positive office morale, even in the face of high work volume and challenging periods.
Take on other office-wide duties at the request of the Chief Development Officer. Adhere to the mission, credo, and standards of behavior of Mass General Hospital.
This position requires experience working for a complex institution, preferably an academic medical center or university, and proven experience working with major gift donors and in high-level volunteer engagement and management. Also, the ideal candidate should possess the following skills, abilities and attributes:
Bachelor's degree and a minimum of 10 years of experience, required. Advanced degree, preferred.
Comprehensive understanding of Major Gifts fundraising principles and practices, required.
Understanding of planned gifts, annuity, and estate planning, preferred.
Experience devising and implementing sophisticated cultivation and solicitation strategies, or similar partnership revenue strategies in a related business field, required.
Excellent communication and writing skills, required; and experience writing fundraising materials, required.
Proven growth within an organization and the ability to be a long-term, value-adding member of the Massachusetts General Hospital's Development team.
A collegial team player with a proven ability to motivate, engage, and work collaboratively at all levels with prospects, donors, volunteers, leadership, and senior members of the medical staff, or similar constituencies.
A strategic thinker who can manage multiple projects effectively, evaluate problems and display sound, confidential judgment.
An even disposition and the ability to deal effectively and politely with people from all types of backgrounds and experiences in all types of situations.
Highly professional and able to listen carefully as well as to influence and persuade others.
Familiarity with privacy-related rules and regulations is important, and the ability and interest to operate in an environment with strict privacy and confidentiality rules, a must.
Familiarity with the goals and objectives of the Massachusetts General Hospital and Partners HealthCare.
Honest, trustworthy, and abide by strict confidentiality guidelines.
Highly organized, detail oriented and efficient.
Maintain a professional and considerate demeanor and have a strong work ethic.
Entrepreneurial, collaborative, conscientious, and results-oriented.
Motivated to learn and display flexibility in a changing environment.
Strong command of Microsoft Office applications.
Proficiency with Raiser's Edge, preferred.
Partners Healthcare System