Senior Director, HR Operations, Analytics, And Project Management

Overview /Objective:

The Senior Director of HR Operations, People Analytics, and Project Management will serve as a cross-functional, strategic leader managing and overseeing critical human capital processes, using data-driven insights to meaningfully impact how we support our NFL workforce. This leader will combine sophisticated analytical thinking with deep business acumen to inform workforce strategies and solutions. This leader will lead data analysis, build out the NFL's people analytics function, and work closely with the NFL's HR, Payroll, Finance, and IT teams to help shape the people strategy and drive process improvement. Reporting to the Senior Vice President of Human Resources, the Senior Director of HR Operations will be a critical member of the HR Leadership team.

Responsibilities:

• Lead the HR Analytics function, developing reporting mechanisms, processes, and data-driven solutions to enable better assessment of workforce outcomes

• Leverage the latest methods and technologies to identify insights and inform the direction of HR centers of excellence, including Talent Management, Compensation & Benefits, Talent Acquisition, and more

• Identify data-driven insights through workforce analytics, that are used to inform workforce strategy development

• Manage implementation of initiatives designed to enhance the employee experience, leveraging technology and automation

• Lead cross-functional employee-centric processes across HR, Payroll, Finance, and IT including deployment of workforce training, automation of employee records, and other process improvements

• Lead the NFL's employee service center, HR Answers, which processes 1,000 tickets/month on a wide range of topics. Manages ##-person team responsible for data quality, customer service and support for all employees and former employees

• Lead annual business planning and budget management for HR

• Manage workforce data and associated reporting to examine workforce trends

• Manage strategic analyses and special initiatives, as required

Required Qualifications:

• Visionary leader, who leverages analytical skills and drives the team to resolve, support and deliver on key initiatives

• Very analytical, process-driven, detail-oriented thinker with experience in cross-functional project management

• Overseen complex HR transformational projects

• Experience driving process improvements, specifically related to employee experience and workforce initiatives

• Strong understanding of human capital management systems and workforce data

• Demonstrated leadership ability managing teams and working with employees at all levels

• Proven track record of effectively building relationships across internal stakeholders and key functions

• Workforce-centric mind, as demonstrated by acting thoughtfully, strategically and collaboratively to drive positive change for our workforce

Preferred Qualifications:

• 10+ years of Workforce Analytics experience, with a proven track record of using data to inform workforce strategy

• Prior experience across the full suite of HR processes, Finance and Payroll

• Experience implementing employee resource planning (ERP) systems; Oracle HCM Cloud preferred

• Consulting background preferred

Other Key Attributes / Characteristics:

• Strong collaborator able to work effectively with employees of all levels

• Demonstrated ability to distill complex data into relevant, actionable insights for non-technical stakeholders

• Big-picture thinker able to integrate multiple perspectives, synthesize information and actively drive progress toward strategic initiatives

• Advocate for data-driven decision making to improve business outcomes

Terms /Expected Hours of Work:

• NFL employees are required to work 40 hours per week. Indicate whether or not the role will require overtime (time worked in excess of 40 hours) and/or weekends

Salary / Pay Range

This job posting contains a pay range, which represents the range of salaries or hourly rates that the NFL believes, in good faith, at the time of this posting that it might be willing to pay for the posted job in the location(s) specified. The NFL expects to hire for this position near the middle of the range. Only in truly rare and exceptional circumstances, where an external candidate has experience, credentials or expertise that far exceed those required or expected for the position, would the NFL consider paying a salary or rate near the higher end of the range.