About Satellite Healthcare
Satellite Healthcare, Inc. has been among the nation's leading not-for-profit providers of kidney dialysis and related services since 1974. Through its affiliated services, Satellite WellBound, Satellite Dialysis, and Satellite Research, Satellite Healthcare provides unparalleled early patient wellness education, personalized clinical services, and a complete range of dialysis therapy choices.
In addition, Satellite Healthcare has a well-recognized, enduring commitment to philanthropy and community service, from funding millions of dollars in research grants to sponsoring kidney programs nationwide. Satellite Healthcare is committed to advancing the standard of chronic kidney disease care so patients can enjoy a better life.
At Satellite Healthcare (SHC), we work with Purpose at the heart of everything we do. It starts with our Mission to make life better for those with kidney disease and our Vision to be unsurpassed in our individualized experience, our quality, and our compassion.
Our core Values round out our Purpose by defining how we choose to show up each day. As a member of the team, you will be invited to discover your own personal purpose at work and ways to activate that purpose to create a more fulfilling work-life for yourself. It is our hope and belief that, as you and your colleagues learn to courageously live and work by your purpose, you will find that it not only lifts your work and career, but the organization and the community of patients as well.
About the Role
Reporting to the Chief Strategic Growth Officer, The Sr. Director Hospital Development will be responsible for leading the strategic planning, coordination and outreach to hospitals in our market service areas.
The Sr. Director will work with field operations' teams, business development teams, and Sr. Management to develop and implement ground level strategies to engage, partner and grow relationships with hospitals and systems at multiple levels. These may include outreach with Discharge Planners, Social Workers, Hospitalists, Nephrologists, Nursing staff and C-Suite executives.
The Sr. Director will identify hospital / system targets that maximize potential strategic impact to our existing market areas and markets where the company has identified for future growth.
He/She will work closely with field operations teams and business development teams in the formation of market area strategies and act as a key player in implementing strategies in a team oriented manner. The Sr. Director will specifically "own" portions of the market strategies that are directed towards hospitals/systems and will have direct outreach responsibility to C-suite hospital executives and other levels of hospital/system organizations as determined by the strategies.
He/She will also coordinate, direct, and hold accountable other company personnel in the execution of market strategies vis-a-vis hospitals/systems. The Sr. Director will be expected to lead from outreach through contracting for some service lines with Hospitals/System and coordinate with other internal SMEs for other aspects of the partnering arrangements.
You will be responsible for driving the SHC culture though our customer service standards and will be accountable for administering outstanding customer service to all external and internal customers, including leadership staff, physicians and other hospital and field personnel. You're relationship focused and driven to create new relationships with hospitals in the service area as well as provide world class service and communication to existing relationships.
You're a dynamic individual capable of liaising with all levels of hospital staff and you're always seeking new strategies to grow our outreach. You're savvy as to the world of contracts as to the development, negotiation and closing of contracts ensuring adherence to applicable policies and compliance with laws and industry regulations
What You Will Gain
Visibility and exposure to all levels of Hospital Staff and building a strong network while outreaching to hospitals in the service areas to establish relationships. Fulfillment in knowing that your contributions make a difference to the patients we serve.
Relationships: You will work directly with multiple layers of hospital staff and provide excellent service and communication as you represent our world class services.
You will also work closely with those needed to issue and close contracts. You will be a servant leader who provides coaching and formal and informal feedback to your direct reports cultivating an effective, cohesive and knowledgeable team.
Impact: You will drive and lead others to learn more about our world class dialysis services for our patients by utilizing current market information and data to help educate hospitals to the offerings available and what would suit their individual program needs best.
Growth: You will receive many challenges that will enhance your professional skills and capabilities. You will work in an environment where fulfilling one's aspirations is not necessarily a linear path, but more like a jungle gym with multiple options for development.
Experience: Minimum 10 years' C-Suite development experience with hospitals and systems, preferably in the California market.
Education: BS or BA from an accredited 4-year university; MBA a plus License/Certifications: Considered a plus if certifications in Quality, Marketing, Business, or Nephrology