Senior Director, Enterprise Common Services

Macy's, Inc. Johns Creek , GA 30097

Posted 3 months ago

Job Overview:

This role will have architecture responsibility for the future state systems of Macy's and delivery responsibilities for specific sets of common components and services. It is a highly visible role requiring extensive collaboration and partnership with all technology functions to deliver solution on a modern tech stack. The position will also have accountability for the delivery of durable production-scale common services components. Further specifics of the responsibilities will continue to evolve as the modernization journey from current platforms to cloud-native services continue. This leader should have an excellent engineering foundation and well-rounded in architecting cloud-native services at scale including technical acumen and managerial experience to lead a group of high-potential engineers, architects, and managers. Be willing to take on additional engineering and leadership duties as assigned. Perform other duties as assigned.

Essential Functions:

  • Explore future technology needs for Macy's, by balancing technology innovation, industry trends, and Macy's customer and associate facing solution needs.

  • Lead the design and build out of cloud-native enterprise services.

  • Provide support to defining the platforms strategy and implementation.

  • Provide support to adoption of site reliability engineering mindset across technology team.

  • Responsible for partnership and collaboration with various cross-functional teams to design & build enterprise services product management, project and program management, infrastructure, operations and business teams.

  • Function as technical leader and manager for the Enterprise Services team responsible for hiring, retaining and mentoring architecture, engineering, and engineering management talent.

  • Build bench strength in architecture, engineering, and engineering management skills.

  • Mentor and coach leaders & individual contributors reporting to this position and play an active role in raising the talent bar across the technology team.

  • Responsible for this portfolio's budget, projects, and resources planning.

  • Regular, dependable attendance & punctuality.

Decision Making:

  • Ability to balance short-term tactical decisions with long-term strategic thinking.

Qualifications:

Education/Experience:

  • BA/BS in Computer Science, Information Technology, or related field strongly preferred.

  • 15 years of experience in software engineering, engineering management, and delivering large-scale enterprise services required.

  • 7 years of experience leading & managing engineering teams.

  • Building cloud-native applications in private & public cloud (GCP, Azure, AWS) required.

  • Experience in multi-channel retail technologies required.

  • Experience with open source technologies preferred.

  • Experience leading enterprise architecture preferred.

  • Experience delivering software engineering solution in a matrix organization preferred.

Communication Skills:

  • Excellent written and verbal communication skills.

  • Demonstrable presentation, written, verbal, and interpersonal communication skills.

Mathematical Skills:

  • Basic math functions such as addition, subtraction, multiplication, division, and analytical skills.

Reasoning Ability:

  • Must be able to work independently with minimal supervision.

Physical Demands:

  • This position involves regular walking, standing, sitting for extended periods of time, hearing, and talking.

  • May occasionally involve stooping, kneeling, or crouching.

  • May involve close vision, color vision, depth perception, focus adjustment, and viewing computer monitor for extended periods of time.

  • Involves manual dexterity for using keyboard, mouse, and other office equipment.

  • May involve moving or lifting items under 10 pounds.

Other Skills:

  • Strong leadership profile and excellent negotiation skills.

  • Experience in building scalable, high performing and robust multi-channel retail applications.

  • Experience and passion to work in a fast-paced agile engineering environment.

  • Experience in recruiting, hiring, and training diverse personnel in software engineering, architecture, engineering management, operations.

  • Ability to balance short-term tactical decisions with long-term strategic thinking.

  • Demonstrable leadership abilities in changing, ambiguous and challenging situations.

Work Hours:

  • Ability to work a flexible schedule based on department and company needs.

Company Profile:

Macy's Inc. is one of the nation's premier retailers. With fiscal 2016 sales of $25.778 billion and approximately 140,000 employees, the company operates more than 700 department stores under the nameplates Macy's and Bloomingdale's, and approximately 125 specialty stores that include Bloomingdale's The Outlet, Bluemercury and Macy's Backstage. Macy's, Inc. operates stores in 45 states, the District of Columbia, Guam and Puerto Rico, as well as macys.com, bloomingdales.com and bluemercury.com. Bloomingdale's stores in Dubai and Kuwait are operated by Al Tayer Group LLC under license agreements. Macy's, Inc. has corporate offices in Cincinnati, Ohio and New York, New York.

This job description is not all inclusive. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.


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Senior Director, Enterprise Common Services

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