Senior Director, Decision Science

At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all.

THE COMPANY

We Empower People and Create Economic Opportunities

eBay Inc. is a global commerce leader that connects millions of buyers and sellers around the world. We exist to enable economic opportunity for individuals, entrepreneurs, businesses and organizations of all sizes.

eBay's strategic vision is to become the best global marketplace for buyers and sellers through a tech-led reimagination of the company. Looking for a purpose-driven company that puts the customer at the heart of everything? A culture that encourages people to think big and be curious, to act with urgency and integrity and to be fearlessly inclusive? That's who we are. If this sounds compelling, join eBay!

The opportunity

Risk plays a critical role in the customer experience at eBay, securing the platform and optimizing the customer experience. The team partners closely with product, engineering, marketing, customer experience, and many other teams to drive planning and execution, with the customer at the center.

eBay is looking for an experienced and highly skilled Senior Director, Decision Science leader for our Risk, Trust and Compliance team of data scientists, applied researchers and data engineers. Our data science team uses machine learning models to:

• Assess and bolster marketplace trust and reliability

• Drive strategic growth through risk-based personalization

• Detect and prevent frauds and scams to build a trusted marketplace

• Predict and prevent bad buying and selling experiences

In this role, you will lead cross-functional partnerships with product, engineering, regional business units, customer experience, and other teams to develop and deploy the science that protects eBay and its customers. You have excellent judgment and a passion for process design and improvement. Above all, you are a strong leader and customer advocate. Vision, flexibility, operational rigor, and leading through ambiguity are essential.

Responsibilities:

• Set vision and strategy for Risk Science and motivate a team of high-performing data scientists and data engineers to achieve their goals

• Support the professional growth of your team through mentoring, coaching, and technical leadership

• Collaborate with other researchers, engineers, and product teams to develop strategic and tactical improvements to our risk and machine learning/AI platforms

• Collaborate with business partners to understand the Machine Learning, feature development, and Intelligence needs to drive eBay's strategy

• Design and implement end to end solutions using machine learning and AI, improving efficiency and user experience for buyers and sellers

• Assess and bolster marketplace trust and reliability by examining and preventing bad buying and selling experiences

• Work with data scientists, engineers, and cross functional teams to produce end-to-end production-ready solutions

• Drive a culture of quality, performance, scalability, and reliability

• Rigorously set and measure operational metrics and outcomes, and continually improve processes at scale

• Recruit, develop and lead a robust team

Requirements:

• Consistent track record of leadership with 12+ years of industry experience managing teams

• Deep understanding of machine learning methods and evaluation methods.

• Deeply engaged and knowledgeable of the latest technological advancements in ML and others areas including SQL, Python OR R as well as Hadoop, Spark or related technologies.

• Team-builder and experienced people manager leading teams in machine learning, statistical modeling, feature development, and model governance

• Strong organizational, analytical and problem solving skills with tried ability to 'get stuff done'

• Ability to develop and manage relationships at all levels in the organization

• Excellent written and spoken communication skills, and ability to communicate complex technical topics in clear simple terms

• Strategic problem solver who combines tactical execution with clarity of vision

• Experience leading ambiguous and less defined environments

• Master of Science or PhD in a quantitative field, or computer science, or engineering preferred

Benefits are an essential part of your total compensation for the work you do every day. Whether you're single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.

Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn't just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about eBay's Diversity & Inclusion click here: https://www.ebayinc.com/company/diversity-inclusion/

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The pay range for this position at commencement of employment in California, Washington, or New York is expected in the range below.

$206,400 - $332,750

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.

Jobs posted with location as "Remote - United States (Excludes: HI, NM)" excludes residents of Hawaii and New Mexico.

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